Alana Coleman
Houston, Texas *****
832-***-**** *********@*****.***
Summary
Dedicated Operations Manager with over 10 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity.
Work Experience
Iron Mountain, Houston, Texas August 2023 – September 2023
Data Entry Keyers
Select materials needed to complete work assignments.
Compare data with source documents, or re-enter data in verification format to detect errors.
Compile, sort, and verify the accuracy of data before it is entered.
Locate and correct data entry errors, or report them to supervisors.
Store completed documents in appropriate locations.
Macy's Distribution, Tomball, Tx February 2023 – July 2023
Supply Chain Manager
Identify opportunities to reuse or recycle materials to minimize consumption of new materials, minimize waste, or to convert wastes to by-products.
Monitor suppliers' activities to assess performance in meeting quality or delivery requirements.
Implement new or improved supply chain processes to improve efficiency or performance.
Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality.
Manage activities related to strategic or tactical purchasing, material requirements planning, controlling inventory, warehousing, or receiving.
Determine appropriate equipment and staffing levels to load, unload, move, or store materials.
Fedex Ground, Houston, Texas March 2021 – June 2022
Operations Coordinator
Perform personnel functions, such as selection, training, or evaluation.
Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
Direct administrative activities directly related to making products or providing services.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Fedex Ground, Houston, Tx July 2015 – March 2021
General and Operations Manager
Plan or direct activities, such as sales promotions, that require coordination with other department managers.
Perform personnel functions, such as selection, training, or evaluation.
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
Prepare staff work schedules and assign specific duties.
Fedex Ground, Houston, Tx August 2013 – September 2014
Package Handler Trainer
Safely operated pallet jacks and tugger equipment to move items to and from different warehouse locations.
Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation
Examine and inspect containers, materials, or products to ensure that product quality and packing specifications are met.
Mark and label containers, container tags, or products, using marking tools.
Obtain, move, and sort products, materials, containers, and orders, using hand tools.
Assemble, line, and pad cartons, crates, and containers, using hand tools.
Fedex Ground, Houston, Tx July 2011 – August 2013
Package Handler
Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion
Resolved conveyor system issues by clearing jams and blockages
Assisted in loading delivery trucks with prepared packages
Used scanners to track parcel information such as condition or receipts
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
Education
Texas, San Antonio January 1995 – May 1998
High School, NA, 3.5 GPA
Skills
Heartsaver CPR AED
Merchandise tracking
40 wpm typing skill
Point Of Sale
Conflict Resolution
Training And Development
Package loading
Shipping And Receiving
Document Imaging
Office Procedures
Numeric Data Entry
Workflow Management
Warehousing
Data Collection
Data Entry
Office Equipment