Customer Service Forklift Driver
Resume:
Carla Jones
Kankakee, IL *****
*******@*****.***
Work Experience
Forklift Driver
DHL - Joliet, IL
Present
Retrieving or depositing pallets using a stand up forklift (REACH) and an RF scanner while monitring work through the Labor Management System (LMS). Partnered with another associate on layering and palletizing then depositing pallets to the appropriate doors for outgoing loads. Other duties as assigned. Online Grocery Pickup Associate
Walmart - Kankakee, IL
January 2023 to April 2023
Shopping for online grocery orders placed by customers. Warehouse Associate
Elite Staffing Inc./McKesson - Manteno, IL
April 2021 to July 2022
Federal contract position counting and packing medical supplies for COVID vaccinations to be shipped everywhere in the US
Tasker Forklift Driver
DHL Supply Chain - Manteno, IL
June 2018 to October 2019
Monitor and schedule loading Mars products onto trailers for distribution to other DHL facilities. Generate reports for upper management to address the daily progress of shipments. Train new associates on proper loading procedures of the trailers. Assist in the Welcome Center in processing trailers in and out of the facility. Experienced with Microsoft Office Word, Excel, Outlook and Powerpoint. Stow Associate
Amazon - Monee, IL
August 2017 to May 2018
Stowing Department
Sorting various items into pods which makes items available for customers to order online Head Cashier Supervisor
Lowes - Bradley, IL
January 2015 to August 2017
Supervise and monitor cashiers’ interactions with customers, assist in customer service area with all business-related issues, collect cash and credit transactions from employees and generate end of day reports.
Assistant Manager
Murphy's USA - Kankakee, IL
September 2014 to December 2014
Monitoring the sale of gas and in-store merchandise Placing orders from vendors and conducting inventory Overnight Manager
Denny's - Bradley, IL
April 2014 to August 2014
Give superb customer service while maintaining and directing wait/kitchen staff. Process all purchase transactions, prepare daily deposits and maintain accuracy cash safe. Compile daily reports, update bookkeeping journals and finalize employee schedules. Complete inventory and order all store supplies Sortation Associate
Baker & Taylor - Momence, IL
August 2012 to February 2014
Sortation Department
Sorting books by title, size, and amount needed for customers Snack Bar Manager
Brunswick Gala Lanes - Kankakee, IL
February 2009 to August 2012
Responsible for ordering supplies, food and alcohol from vendors Responsible for balancing all transactions, including cash and credit at the close of business Education
G.E.D.
James H. Bowen High School Chicago
Harold Washington College Chicago
Skills
• Forklift
• Cherry Picker
• Warehouse
• Forklift Operator
• Pallet Jack
• Excel
• RF scanner
• Inventory Control
• Shipping
• Shipping And Receiving
• Microsoft Office (10+ years)
• Microsoft Outlook (10+ years)
• Microsoft Excel (10+ years)
• Microsoft Word (10+ years)
• Microsoft Powerpoint (10+ years)
• Customer service
• Order Picking
• Reach Truck
• Materials Handling
• Warehouse Management
Certifications and Licenses
Forklift Certification
Assessments
Attention to detail — Proficient
November 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
January 2023
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Completed
February 2023
Using basic scheduling and organizational skills in an office setting Full results: Completed
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient September 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Workplace safety — Proficient
December 2022
Using safe practices at work
Full results: Proficient
Customer service — Proficient
January 2023
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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