Shunte' Jones

**** ********* ****** **, *******, TX 77073 832-***-**** ad0xnw@r.postjobfree.com

Objective

Looking for a reputable company to utilize my 10+ years of customer service, communication and data entry skills.

Experience

Case Manager Robert Half January 2023- October 2023

·Entered clients information into the computer using Nform to complete the enrollments requirements for the job to determine if they qualified for the fatherhood program. Administered survey’s via telephone and in-person. Helped clients with the resources they requested. Traveled to assist with outreach help in the community and out of state. Called clients to administer surveys. Provided bus cards, TWIC checks, Forklift, Osha and Flagger certifications. Completed process to help customers obtain ID and social security cards.

Data Entry Robert Half August 2022- January 2023

·Processed purchase orders in SAP. Answered and made phone calls and respond to emails.

Dispatcher/ Office assistant fyi electrical & remolding february 2022 – july 2022

·Calling clients to schedule appointments and collect payments. Making phone calls to home warranty companies for authorizations. Completing data entry using quick books and time entering for employees.

·ADMINISTRATIVE ASSISTANT DOUGLAS MECHANICAL NOVEMBER 2020-FEBRUARY 2022

·Register customer's AC/Heat equipment for warranty. Entry customer information into Razor and File Maker. Send out maintenance agreements and renewals. Scan customers' info and upload their documents into a database and file customer's folders.

·DATA ENTRY ROBERT HALF NOVEMBER 2019- NOVEMBER 2020

·Maintaining data base by entering new and updated customer account information. Prepares source data for computer entry by compiling and sorting information. Process customer and account source documents by reviewing data for deficiencies.

·ASSISTANCE TEACHER SPRING WOOD MONTESSORI SCHOOL JANUARY 2019- OCTOBER 2019

·Nutrition planning for students. Teach children about numbers, colors and shapes. Assisted lead teacher with daily lesson plans. Interacted with children and preparing snacks. Helped children get dressed and change diapers when needed.

·PAYROLL ASSISTANT WEBBER LLC JULY 2013- FEBRUARY 2016

·Complete time sheets showing the employees arrival and departure times in Meridian. Accurately verified attendance, hours worked and payroll checks. Kept all payroll information confidential by maintaining privacy for each employee. Answered questions from staff managers regarding payroll concerns.

Education

Mac-arthur high school

Skills & Abilities

Communication, data entry, 10-key, Microsoft word, excel and power-point. 40-45 wpm, SAP, time management. Team player, active listening, verbal and written communication. Self-starter

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