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Customer Service Rep

Location:
Pompano Beach, FL
Posted:
November 07, 2023

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Resume:

Sherika Daley

North Lauderdale, FL *****954-***-**** • ad0xk4@r.postjobfree.com

As an inspiring leader, I am eagerly seeking a position in a field that will adequately maintain and enhance my productivity, identify talent, and deploy professional development measures to achieve organizational goals and fulfill needs.

EDUCATION

Broward College, North Lauderdale, FL

1.Bachelor of Supervision and management degree

2.Associate of Science degree in Paralegal studies (December 12, 2018)

Gold Coast Schools, Tamarac, FL

Licensed/certified insurance producer 2015

SKILLS

Excellent written and verbal communication skills

Have a passion for helping others

Typing

Precise and detail-oriented

Adaptable

Solid experience in Microsoft (Word, Excel & PowerPoint, etc.)

Efficient in E-filing system (FL online filing port)

Well organized and time management

EXPERIENCE

Robertson, Anschutz & Schneid, PL, Boca Raton September 9, 2018 – January 15, 2021

paralegal / Loss mitigation/ customer service Rep.

filled documents with the court (including ECF filing), drafted and managed physical and electronic records.

client intake files (bankruptcy & foreclosure)

organized by establishing and managing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirmed case status with attorney.

drafting various legal documents

data collection specialist

United-Healthcare Medicare Solutions, Oakland Park, FL October 2, 2015 – August 6, 2018

Sales Agent / Customer Service

• top sales producer

worked remotely to enroll new or existing Medicare-eligible customers

closed 8-12 deals per week on Medicare Advantage and Prescription drug plans.

adhered to federal and state guidelines to determine the best plan that fits each customer’s needs.

LICENSES

Florida Health Insurance Producer License (215) September 15, 2015

Accounting technology specialist December 12, 2017

Business operations December 16, 2017



Contact this candidate