DANIEL A. MORALES

***** ********** ******, *** * Yucaipa, CA. 92399

909-***-****

ad0xia@r.postjobfree.com

PROFESSIONAL SUMMARY

I have a record of always providing excellent customer service, and I have sales experience, both direct and indirect. I have experience working from home, and I also have a home office and have been trained to remain productive despite the challenges of working from home. I am bilingual. I am self-motivated, a team player, have high standards of work ethics, combined with a great desire to always leave my customer with the satisfaction of knowing that no one else could have done a better job. I do have strong organizational skills and the ability to prioritize my workload and I pay great attention to detail. I have excellent interpersonal communication skills, both oral and written. I have a pleasant, outgoing, but assertive, persuasive and very professional personality, and my attitude is nothing short of awesome, and yet humble enough to always be improving my performance. I do have a business minded mentality and my desired goal is to establish a career SKILLS

Excellent customer service

Team leadership

Self-motivated

Strong verbal communication

Extremely organized

Data management

Direct & indirect sales

Budgeting & finance

Project management

Process implementation

Risk management processes and analysis

WORK HISTORY

Sept 2014 to present

Owner / CEO

TeachPro Tutoring Co. LLC – Yucaipa, California

Started my own Tutoring company.

Oct 2019 to Sep 2020 Local Delivery Driver

Parts Authority – San Bernardino, California

Customer Service/Route Delivery of auto parts/Load, Unload automobile Dec 2018 to Sep 2019 Seasonal Delivery Driver

Amazon Final Mile Logistics – DLA7 – Chino Hills, California Customer Service/Route Delivery of 200+ packages/Load, Unload 20ft cargo van Jun 2017 to Dec 2018

Medical Courier

Discount Courier Services – Laguna Hills, California Customer Service/Route Delivery using GPS Deliver Medications to patients homes/ Pickup & Deliver medications to other pharmacies and doctors offices Aug 2016 to May 2017

Route Delivery Associate

Service Staffing for Amazon – Huntington Beach, CA Customer Service/Sorting Letters and Packages

Setting up route/delivery of 200+ deliveries to residents and Businesses Scanning parcels and placing in secure location

Coordinating missing packages/deliveries with dispatch June & Aug 2016

Route Delivery Driver

Sun Express for CEVA Logistics – Fontana, CA

Route delivering automotive parts to Mercedes Dealerships. Drove 28 foot Bobtail Truck.

April 2015 to June 2016

Route/Sales Driver

Brothers Distribution – Sylmar/Riverside, CA

Route/Sales of food products/Drive 24 foot bobtail reefer truck /Inventory Control/Ordering of new product /Rotation of product at customer businesses Oct 2014 to April 2015

Recruiter / Project Manager Office Manager

US Solar – Upland, CA

Recruiting agents /Customer Service / Running business office In home bilingual sales presentations

Feb 2014 to Oct 2014

Licensed Auto Sales / Parts Professional

Car Pros VolksWagen of San Bernardino – San Bernardino, CA Customer Service/Heavy phones/Retail Sales/Parts lookup & delivery Dec 2013 to Feb 2014

Residential Lawn Specialist

TruGreen – Riverside, CA

Apply fertilizer & herbicide & Pesticide to residential lawns. Educate customers to proper care of lawn and efficient watering practices. Jan to March 2014

(WAH)Agent/Turbo Tax Online Technical Support/Tax Consultant Sutherland Global Services – Rochester, NY

Work at Home Customer Service / Technical Support via Phones /Chat /Email June to Dec 2013

Energy Consultant

Spark Energy – Riverside & San Bernardino Counties Customer Service/ Canvassing / Door to door sales

May 2006 to Dec 2013

Parts Technician / Inventory Control / Service Writer SouthWest Material Handling – Mira Loma, CA

Assisted front counter customers/Assisted Back counter technicians. Handled phone orders in Spanish and English.

Provided delivery of orders and produced quotes for customers. Inventory control.

Learned to operate all of Toyota's forklifts, from sit down units to pallet jacks to cherry picker in a warehouse setting Processed both stock and special order parts orders.

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SKILLS

Automotive Parts Sales/Delivery, Computer Programming, Customer Service, Delivery Driver, Forklifts, GPS, Home Office, Inventory Control, Team lead, Letters, Logistics, Merchandising, Mailroom Supervisor, Office mail, Pallet jack, Receiving, Retail Sales, Inside /Outside sales, Direct / Indirect Sales, Scanning, Shipping, Spanish, Supervisor, Tax Preparation, Technical Support, Answer Phones, Tutoring, Website design/Recruiting EDUCATION

2008 -2010

B.S: Electronics & Computer Engineering

Devry University - Pomona, CA Electronics & Computer Engineering

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