Mailroom Associate

CHARISSE JENKINS

**** **** *** * *********** MN *5411 763-***-****

********@*****.***

Summary of Qualifications

Extensive experience providing human services and direct service in nonprofit environments.

Experience connecting clients to support services and agencies providing housing, clothing, and food resources that stabilize families and ensure healthy development of children.

Strong administrative experience with the proven ability to support account management, administrative support services, and communicate effectively across teams and with the general public.

Experience working effectively to provide resources to individuals in transition returning to work while with the Basilica of St Mary.

Excellent computer skills with the proven ability to quickly learn new applications and processes.

Experience

eQuality – Pathways to Potential Minneapolis, MN

Job Coach 2 08/2019 – Present

Designing and implementing job support services to assist clients at their place of employment.

Utilizing compassion and good communication skills to explain processes and ensure successful behavior.

Maintain accurate and complete client documentation regarding performance, hours, and transportation.

Collaborate effectively with management and team to implement service plans.

YWCA Midtown & Uptown Minneapolis, MN

Member Services Associate / Hospitality Desk / Sr. Membership Rep. 11/1995 – 10/2008 & 01/2015 – Present

Membership sales, tours, ID cards, classes, programs, retail and room rental.

Answered phones assisted customers with questions, concerns and online information.

Scanned Members and staff into computer when they check in and out of facility.

Birthday Party Organizer / Fit Kids Gym Monitor – Uptown office 01/2000 – 09/2002

Set up and decorate room for party.

Supervised the event to ensure it’s a success.

Provided a creative play area for the children in the fit kid’s gym.

Rise, Inc. Coon Rapids, MN

Accounts Payable Clerk 07/2016 – 07/2017

Processed payroll and accounts payable entries into the Care Director Software quickly and accurately.

Performed data entry of program information into the company CRM database system.

Work with the workforce at RISE to train users on production, transportation and attendance data entry.

Meeting all payroll deadlines to ensure clients get paid on time for all work completed.

Rise, Inc.

Community Integration Program Specialist 08/2012 – 07/2016

Provided supervision, implement programs and teach skills to individuals with intellectual disabilities to grain the skills to get employment out in the community.

Daily payroll tracking, document case notes, support plan outcomes and annual reviews.

Communicate with clients, social worker, residential program manager and family guardian.

CPR, First Aid, and Medication certified, assist with personal care needs as required.

Adam Services St. Louis Park, MN

Special Education Bus Aide / School Bus Driver / Van Driver 08/2008 – 09/2011

Assisted with a variety of disabled students.

Transported special education students to-and-from various location throughout the metro area.

Provided a safe and secure environment for the students.

Exam Works / Medical Evaluations, Inc. St. Louis Park, MN

Medical Records / Document Management Specialist 03/2001 – 11/2007

Gathered medical records, x-rays, photos and video for insurance companies, hospitals and clinics.

Assisted with creating scanning and document imaging system which provided the company to go paperless.

Scanned and indexed medical records using computer databases, Microsoft Word and Excel.

Balanced accounts receivables daily and prepared the company mail via: us, courier and overnight services.

Maintained office equipment and order department supplies.

Education

PPL Learning Center – Employment Training Minneapolis, MN

Customer Service / Computer Excellence 08/2014 – 02/2015

Twin Cities RISE! Minneapolis, MN

Professional Development Program 08/2011 – 08/2013

Windom School Minneapolis, MN

GED

Volunteer

Basilica of Saint Mary Minneapolis, MN

Shoe Outreach Ministry/Rectory Hospitality 1/2015 – Present

Contact this candidate