Customer Service Data Entry
Resume:
Ciata Bond
Dedicated, dependable, determined, and motivated.
Newark, NJ 07108
ad0xey@r.postjobfree.com
Love working with people!
Authorized to work in the US for any employer
Work Experience
Residential Assistant
Catholic Charities - Newark, NJ
April 2021 to Present
Client intake, Food prep, Room reset, organize paperwork, mail distribution, referrals, medication monitoring, check and log temperatures, daily client sheets, inspect residents rooms, and ensure building is secure.
Team Lead
Chick-fil-A - Wayne, NJ
November 2019 to Present
Lead a group of team members through an entire shift, deal with angry customers and find a solution to the problem, multi task with taking and serving orders, and I also assist customers with any technical help they might need. I am also highly trained in second mile service which is to go above and beyond for the customer and make them happy.
Customer Service Representative
Altice USA Optimum - Newark, NJ
March 2018 to June 2019
Resolved customer issues and complaints, answer calls and general questions, assist with payments and billing, scheduling appointments, and data entry.
Receptionist/Secretary
Scovill's Barbershop - Bloomfield, NJ
May 2015 to December 2017
Work front desk, schedule appointments, filing, handle deposit slips and bank statements, answer phone calls.
Cashier
McDonald's - Newark, NJ
January 2013 to August 2016
Opened store, resolved customer complaints, worked cash register, take customer orders. Residential Counselor
Strengthen our Sisters - Wanaque, NJ
September 2014 to April 2016
Assist residents with their every day needs. Make sure residents are happy and comfortable. Assist with grocery shopping, laundry, etc.
Waitress/Hostess
IHOP - Bloomfield, NJ
February 2008 to May 2011
Great and seat customers, take orders by phone and dine in, and serve customers food. Education
Associate in Human Services
Passaic County Community College - Paterson, NJ
January 2006 to May 2008
High school or equivalent
Ridgewood High School - Ridgewood, NJ
September 2003 to June 2005
Skills
• Call Center
• Customer Care
• Customer Service
• Customer Support
• Typing
• Host/Hostess
• Data Entry
• Front Desk
• Cash Handling
• Phone Etiquette
• Serving Experience
• Office Experience (10+ years)
• Sales
• POS
• Microsoft Office
• Microsoft Outlook
• Computer Skills
• Organizational Skills
• Clerical Experience
• Word Processing
• Microsoft Excel
• Retail Sales
• Medical Office Experience
• Medical Terminology
• Office Management
• Administrative Experience
• Medical Scheduling
• Medical Records
• Guest Services
• Medical Billing
• Customer Service (10+ years)
• Medical Receptionist
• Caregiving
• Childcare
• Patient care
• Restaurant experience
• Cashiering
• Accounting (2 years)
• Cooking
Languages
• English - Fluent
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