Case Manager Developmental Disabilities

Alvina Hemsley

Mobile: 917-***-****

*****************@*****.***

Experienced case manager with a diverse background which include developing and implementing support plans for individuals with intellectual and developmental disabilities as well as the Homeless population. Assist Asylum seekers to integrate to American life, obtain housing and services. Excellent organizational skills, multi-tasking, and excellent communication skills.

Work Experience

Department of Homeless Services

DHS Crisis Field Manager

August- November 2023 (Temporary Contract role)

Assists in assessment/ linkage and referral of individuals and families facing Homelessness

Assists in providing case management during the individuals stay at the Asylum Hotels (conduct assessments, referrals, advocacy, transportation assistance, developing treatment plans, documentation, and monitoring)

Assists and works with other field managers for residents in the Homeless shelters/ Asylum Hotels

Provides crisis intervention services for those in the Asylum Hotels

Assists and participates in interdisciplinary team

Assisted in resettlement of Asylum seekers who wished to return to their home countries, purchased plane tickets, and made travel arrangements

Worked closely with HERRC agency to ensure that clients they referred to DHS would move through the process of seeking asylum and obtaining services in a timely manner

Conducted field visits to several hotels and assist the clients register for DHS service resettlement program in the 5 counties that programs are offered in (Albany, Buffalo, Rochester, Suffolk Counter and Westchester)

Assists clients in registering for NYC ID services, Educational and Health services for themselves and family membersv

Case Manager

ICL Inc - New York, NY

June 2021 to July 2023

Identified care needs of at least 20-25 cases per month and coordinated responses based on Physician advice, social worker recommendations and costs

Translated documents and paperwork for Spanish speaking clients utilizing

Conduct and review intake forms

Partnered with physicians, social workers, activity therapists and nutritionists to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems

Update treatment plan

Assist clients with obtaining housing

Assist clients with goals

Organized referrals to obtain housing, work placement and other community support

Create detailed service plans, progress notes and risk assessment.

Community Habilitation Worker

Center for Human Development and Family Services

New York, NY

May 2019 to June 2021

Provide one-on-one focused skill building services with children, individualizing goals, and needs, enabling the child to function successfully in the home and community.

Provide planned recreational activities for children.

Identify triggers, behaviors patterns, and safe alternatives with both client and family/caregiver to avoid crises. Addresses specific situations that jeopardize participant success in school, community, and home.

Assist family/caregiver in acquiring, developing, and using techniques that help give effective methods, enabling the child to function successfully in the home and community.

Provide skill building, crisis intervention, family caregiver support and services

Facilitate skill building for children with severe emotional disturbance, medical fragility, and developmental disabilities

Create detailed service plan, utilization, and progress notes for individual

Documented family engagement in a timely manner

Help in teaching and assisting in ADL skills

Case Manager

The Guild for Exceptional Children - Brooklyn, NY

August 2018 to May 2019

•Set up appointments with Health Care Providers

•Identified safety hazards and provided a safe environment for clients

•Escort clients to appointments

•Take part in crisis intervention

•Advocated on client's behalf to acquire resources and to ensure adequate service delivery.

•Provided crisis intervention and referred clients for further psychiatric assessment, as needed.

•Help in teaching and assisting in ADL skills.

•Write Client reports and keep daily records.

•Effectively Communication and engaged with clients at all levels.

Certified Nursing Assistant

Arch Care

May 2016 to August 2018

•Administering nursing care to residents based on the care plan

•Assisting residents with their ADLs (Activity of daily living)

•Preparation of food trays and serving meals

•Observe and report changes in patients' mood and alertness

•Speak with family members and other visitors

•Providing both physical and emotional support to patients

•Daily documentation of care given

•Assisting on residents' daily rehabilitation routines

•Helping in maintaining the strength and range of motion of patients

Certified Nursing Assistant

Staffblue Agency- University Nursing Home - Bronx, NY March 2015 to May 2016

•Served meals and assisted patients in eating

•Collected patient information about conditions

•Lift patients onto bed, chairs, and exam tables

•Clean and sanitize patient areas

•Change bed sheets and restock rooms with necessary supplies

Education

Bachelor of Science in Business Administration

NEW YORK INSTITUTE OF TECHNOLOGY - New York, NY

September 2014 to May 2016

Certifications and Licenses

BLS Certified

August 2021 to August 2021

Department of Homeless Services Modules

June 2023

Trauma Informed Care 2: Supporting Persons with Trauma Histories

Understanding Homelessness

Understanding Cultural Sensitivity

Understanding Violence

Using a Trauma-Informed Approach

Engaging Clients Using Motivational Interviewing Skills

Suicide Assessment and Prevention

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