ROSALYN FULFORD

***** ******** ***, *********, **** 44111 · 216-***-**** ad0xef@r.postjobfree.com

As an implementation consultant I dedicate myself to providing supreme support to end users during EMR Go Lives. My experience as a State Tested nursing Assistant provides me with a proven knowledge of clinical workflows. I possess excellent communication skills, work well with others and remain professional at all times. My commitment to bring forth successful implementations is evident in the positive energy that I bring to the industry.

EXPERIENCE

2012 – present

EMR Epic Consultant

As ATE support it is my responsibility to stand side by side working with end users to walk them through their new Epic software. As a clinician I completely understand workflow and have the ability to work patiently with the end users. Depending on the facility’s suggestion I am able to show work arounds to get the charting done when the system has a problem.

Modules Supported: Optime, Orders, Clindoc, CPOE, Anesthesia, Cadence

Staff Supported: Surgeons, Physicians, Anesthesiologist, Nurses, Clerks, Techs, Dentist, Areas Supported: Pre Op, Post Op, OR, PAT, ICU, Psych, Endo, MedSurg Units

June 2023 – OU Health, Oklahoma City, Ok

May 2023 – RJWBH, Long Branch, NJ

March – AdventHealth, Adairsville, GA

December 2022 -, McLeod Hospital, SC

November 2022 – Trinity, Fort Lauderdale, FL

June 2022 – RJWBH, New Brunswick, NJ

November 2021 - Christus Health, Austin, TX

June2021 – Baptist Health, Louisville, KY

May 2021 – Trinity Health, Albany, NY

May 2021 UF Hospital, Ocala, FL

April 2021– Orlando Health Jewett, Orlando, FL

March2021 – Thomas Jefferson University, Willow Grove, PA

February 2021 - Orlando Health, Orlando, FL

August 2020 – Lehigh Valley,

June-July 2020 – BaylorScott & White, Grapevine, TX

April 2020 – Velley Children’s Hospital, Madera, CA

March 2020 – UMMS Hospital, Bel Air, MD

February 2020 – Franciscan Women’s and Children’s, Lafayette, LA

November 2019– Tanner Health System, Douglasville, GA

October 2019 – Bryn Mawr Hospital, Bryn Mawr, PA

September 2019 – Jefferson University Hospital, Deptford, PA

August 2019 – Trinity MacNeal, Berwyn, IL

June 2019 – Froedert Hospital, Milwaukee, WI

June 2019 – The Ottawa Hospital-Civic, Ottawa, ON, Canada

May 2019 – CHI, St Elizabeth, Lincoln, NE

April 2019 – Ardent Hospital, KS

September-October – 2018, Franciscan Physicians and Surgeons, Baton Rouge, LA

June 2018 – BJC, MO

May 2018 – Mayo Clinic, MN

April 2018 – Scripps, La Jolla, CA

February-March 2018 – Northwestern, Chicago, IL

November 2017 – Vanderbilt, Nashville, TN

October 2017 – Umass, Health Alliance, MS

May 2017 – Houston Methodist, Sugarland, TX

April 2017 – Thomas Jefferson, Philadelphia, PA

February 2017 – Houston Methodist, St. John, Houston, TX

November 2016 – Promedica, Toledo, OH

October 2016 – St. Luke’s Hospital, Boise, ID

August 2016 – Temple University, PA

June 2016 – Montifore, Bronx, NY

May 2016 – Methodist Hospital, Houston, TX

April 2016 – Queens Medical Center, Queens, NY

January 2016 – Hospital For Special Surgery, New York, NY

November 2015 – UMMS, Baltimore, MD

September 2015 – Plainview Critical Access Hospital, Plainview, NE

August 2015 – Lehigh Valley Hospital, Allentown, PA

May 2015, Riverside, Columbus, OH

April 2015, Layhey Hospital, Boston, MA

February 2015, WakeMed Andrews Center, Raleigh, NC

August 2014, Forsyth Medical Center, Winston-Salem, NC

July 2014 – Harrison Medical Center, Tacoma, WA

May 2014 – Immanuel Hospital/Nebraska Spine, Omaha, NE

March 2014 – Alegent Creighton Health System, Omaha, NE

November 2013 – Cedar Saini, Los Angeles, CA

July 2013 – Franciscan Health, Tacoma, WA

May-June 2013 – St. Luke’s Hospital, Houston, TX

November-December 2012 – University Hospital, Augusta, GA

October 2012 – Wausau General Hospital, Wausau, WI

Responsibilities

Support end users with functionality

Recognize and report workflow issues

Customize users reports, views, shortcuts and overall documentation

Guide work around solutions

Make sure policies and procedures are still in place and addressed accordingly

Work with analyst to have optimizations implemented per department

Report immediate issues that hinder patient care to the correct application team

Making sure data is correctly input and verified

Directing users who is responsible for specific data

Knowing what practices are used in different facilities

SKILLS

•Great Communicator • 27 years of customer service • Always a team player • Excellent learner

•Can adapt to any circumstance

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