Mansu Ade

ad0xci@r.postjobfree.com +447********* Scrum Master Coach People Leader Process Improver

SUMMARY

A strong and capable scrum master committed to many years of servant leadership across various organizations, highly personable, collaborative, and adaptive, with several years of experience in waterfall-to-agile transitioning, Scrum/Kanban processes and implementation, coaching, mentoring, risk management, and client relationship management. Highly adaptive and comfortable working in fast-paced environments and wearing many hats. Enjoys innovation and self-organization in teams by empowering them to take charge, drive events, think outside the box, and continuously improve. Applying for the position of Scrum Master to deliver successful projects through effective and efficient processes.

EXPERIENCE

Scrum Master Citi Banking Group April 2022 - Present,

• Facilitated agile ceremonies such as daily scrum, sprint planning, sprint retrospective, and backlog refinement and helped the team improve its performance by 17%.

• Facilitated Nexus Daily Scrum meetings for representatives of multiple teams working to deliver the same product to discuss dependencies and integration issues, resulting in a 50% increase in the number of cross-team integration issues resolved within Sprint.

• Coached teams in agile best practices, such as user story writing, test-driven development, and continuous integration, resulting in a 33% decrease in existing bugs.

• Enabled better transparency for stakeholders by communicating with them, escalating impediments, helping manage risk, and driving relentless improvement, increasing visibility by 10% within six months.

• Actively maintained appropriate tools and metrics to measure team performance, achieve sprint goals, and assess the overall health of the sprint.

• Surface impediments, guide the team to remove them, or escalate to the proper channel. Facilitating getting the work done through collaboration and self-organization Facilitating discussion, decision-making, and conflict resolution, the team delivered 23% more story points in the sprint.

Scrum Master Bet365 Jan 2019 - April 2022,

• Guided cross-functional design and development teams through each delivery phase while keeping alignment on activities and deliverables, and guided the team and organization on Agile-oriented practices and values, as measured by a monthly survey and a 10% increase in project scope delivery.

• Aligned team goals with business objectives and facilitated regular retrospectives to identify areas for continuous improvement, resulting in a 25% increase in customer satisfaction and a 10% reduction in customer support costs.

• Supported the product owner and business partners, especially in refining and maintaining the product backlog. Worked closely with the client’s Risk and Compliance team, ensuring there was an aligned approach to the management and response of robust controls.

• Leveraged JIRA and Confluence as management tools to monitor progress, ensuring delivery progress and the availability of accurate development metrics.

• Increased the velocity of two Scrum teams by 30% by removing blockers/impediments in the delivery of outcomes, including collaboration with teams outside of delivery teams, including risk management and cyber security.

• Improved the team's performance by using Scrum's Agile process and collaborative techniques, to facilitate communication and shared understanding; so that the team could make decisions and take action in a timely manner.

Scrum Master Register of Scotland Jun 2017 - Jan 2019

• Helps the team agree on process mapping in different columns to understand the current process steps and identify possible sources of waste.

• Develops a culture of continuous improvement to help drive improvements.

• Identifies and raises issues for open discussions whilst working together to correct or resolve them with the team.

• Coached the teams to improve and take responsibility for their actions, ensuring they stand by our code of ethics (definition of done, highest quality in the potentially releasable state).

• Mentored Development Team on estimating user story points through planning poker and simple algorithms

• Works closely with cross-functional teams by coaching the individual, and the situation and allowing the individual to make decisions themselves.

• Supports the scrum team in collating, analyzing, and presenting data in ways that help them reach goals quicker and evaluate waste.

• Motivates teams to achieve a high level of efficiency and predictability through coaching, planning, and metrics reporting.

• Proactively identifies what's getting in the way of the scrum teams delivering faster and faster working with them to get to new heights of productivity

• Supports and educates the Product Owner on roadmap planning, backlog maintenance, and scrum ceremonies.

• Identifies and manages project risks in coordination with project delivery standards

EDUCATION and CERTIFICATIONS

Bachelor of Science Honours in Biology University of Usmanu Danfodiyo

Professional Scrum Master Scrum Org

Professional Kanban Practitioner Scrum Org

SAFe Advanced Scrum Master Scaled Inc

SKILLS

Confluence, Miro Empowerment Conflict Management Impediment Resolver Mentoring, Teaching, and Coaching Process Improvement Group Facilitation Collaborative Problem Solving Situational Awareness Transparency Team Management Stakeholders Relationship Risk Resolver Adaptive Love to Learn Change & Transformation Third-party and Vendor Management Stakeholders management Jira Confluence Scrum, Agile, Waterfall, Nexus, Kanban, XP and SAFe Strong communication skills Comprehensive skills in supporting senior management throughout a project lifecycle Proactive and astute Working with tight deadlines Multi-tasker and fast learner Eager to develop and gain additional skills Excellent reporting skills Strong interpersonal, written, and oral communication skills Workshops & Coaching Seminars.