LORI A. LITTLE

**** ******* ****

Santa Maria, CA 93455

805-***-****

Email: ad0xch@r.postjobfree.com

Over 35 years of phlebotomy experience, including supervising phlebotomy and office

staff in a Clinical Laboratory setting. Lead Phlebotomy Instructor for local Community

College and private school.

WORK HISTORY

March 2020. Phlebotomist

Current. WestPac Laboratory

Independently runs run Patient Service Center. Draw patients of all ages and

prepare specimens for transport to main laboratory. Instruct patients on how to collect non-blood samples.

Daily QC; insurance verification; Quality customer service.

Sept 2019 Phlebotomist

Feb 2020 Sierra Vista Regional Medical Center, San Luis Obispo, CA

Perform successful routine and STAT phlebotomy procedures on patients

ranging from newborn to geriatic

Process outpatient specimens

Set up microbiology specimens

Draw nursing home patients

Feb 2012 Phlebotomist

Aug 2018 Pacific Diagnostic Laboratory

● Perform successful routine and STAT phlebotomy procedures on patients

ranging from newborn to geriatric

● Processing all specimens and preparing them for shipment to main

laboratory

● Independently running Patient Care Center and maintaining QC on all

instruments

● Successfully opened, and built up clientele, for four Patient Service

Centers

● Register patients and perform billing inquiries

● Instruct patients on how to collect urine, stool, respiratory, semen, 24

hour urine, and cortisol collections

Jan 2004 Phlebotomy Supervisor

Oct 2010 Marian Medical Center, Santa Maria, CA

* Perform successful routine, STAT, and timed phlebotomy procedures on

patients ranging in age from newborn to geriatric

* Independently worked at out-patient draw stations

* Perform testing on automated analyzers

* Processing of specimens

* Plant microbiology specimens

* Register patient information and order tests into Meditech system

* Prepare employee schedule and ensure adequate staffing of all shifts.

Re-arrange schedule as needed to cover sick calls

* Train/Orient new employees and student interns

* Prepare and give 90-day and yearly employee evaluations

* Write phlebotomy policies and procedures

* Ensure that phlebotomy section is in compliance with all State and

Federal regulations and Joint Commission guidelines

* Discipline employees using positive progressive discipline

* Encourage employees using positive feedback and reward system

July 2007 Phlebotomy Instructor

Allan Hancock College

Dec 2008 Santa Maria, CA

* Instruct students in all aspects of phlebotomy including both didactic and

clinical studies

* Very patient with students exhibiting various skill levels

* Committed to student success. Stayed late after class as needed to help

students struggling with their studies

* Met with students on own time to help prepare them for National Exam

July 2006 Phlebotomy Instructor

Clinical Training Institute

July 2007 Santa Maria, CA

* Instruct students in all aspects of phlebotomy including both didactic and

clinical studies

* Very patient with students exhibiting various skill levels

* Committed to student success. Stayed late after class as needed to help

students struggling with their studies

* Met with students on own time to help prepare them for National Exam

EDUCATION

1994 Cal Poly San Luis Obispo

San Luis Obispo, CA

1996 Bachelor of Science Psychology, GPA 3.74 (pending)

EDUCATION

1982 Allan Hancock College

Santa Maria, CA

1994 Associate in Arts, Liberal Arts with Honors, GPA 3.56

REFERENCES

Available upon request

MISC.

I believe customer service is as important as the quality of the tests being performed. The confidence

clients place in a laboratory is most often based on first impressions. The phlebotomist plays a critical

role in the success of a lab.

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