LORI A. LITTLE
Santa Maria, CA 93455
Email: ********@*****.***
Over 35 years of phlebotomy experience, including supervising phlebotomy and office
staff in a Clinical Laboratory setting. Lead Phlebotomy Instructor for local Community
College and private school.
WORK HISTORY
March 2020. Phlebotomist
Current. WestPac Laboratory
Independently runs run Patient Service Center. Draw patients of all ages and
prepare specimens for transport to main laboratory. Instruct patients on how to collect non-blood samples.
Daily QC; insurance verification; Quality customer service.
Sept 2019 Phlebotomist
Feb 2020 Sierra Vista Regional Medical Center, San Luis Obispo, CA
Perform successful routine and STAT phlebotomy procedures on patients
ranging from newborn to geriatic
Process outpatient specimens
Set up microbiology specimens
Draw nursing home patients
Feb 2012 Phlebotomist
Aug 2018 Pacific Diagnostic Laboratory
● Perform successful routine and STAT phlebotomy procedures on patients
ranging from newborn to geriatric
● Processing all specimens and preparing them for shipment to main
laboratory
● Independently running Patient Care Center and maintaining QC on all
instruments
● Successfully opened, and built up clientele, for four Patient Service
Centers
● Register patients and perform billing inquiries
● Instruct patients on how to collect urine, stool, respiratory, semen, 24
hour urine, and cortisol collections
Jan 2004 Phlebotomy Supervisor
Oct 2010 Marian Medical Center, Santa Maria, CA
* Perform successful routine, STAT, and timed phlebotomy procedures on
patients ranging in age from newborn to geriatric
* Independently worked at out-patient draw stations
* Perform testing on automated analyzers
* Processing of specimens
* Plant microbiology specimens
* Register patient information and order tests into Meditech system
* Prepare employee schedule and ensure adequate staffing of all shifts.
Re-arrange schedule as needed to cover sick calls
* Train/Orient new employees and student interns
* Prepare and give 90-day and yearly employee evaluations
* Write phlebotomy policies and procedures
* Ensure that phlebotomy section is in compliance with all State and
Federal regulations and Joint Commission guidelines
* Discipline employees using positive progressive discipline
* Encourage employees using positive feedback and reward system
July 2007 Phlebotomy Instructor
Allan Hancock College
Dec 2008 Santa Maria, CA
* Instruct students in all aspects of phlebotomy including both didactic and
clinical studies
* Very patient with students exhibiting various skill levels
* Committed to student success. Stayed late after class as needed to help
students struggling with their studies
* Met with students on own time to help prepare them for National Exam
July 2006 Phlebotomy Instructor
Clinical Training Institute
July 2007 Santa Maria, CA
* Instruct students in all aspects of phlebotomy including both didactic and
clinical studies
* Very patient with students exhibiting various skill levels
* Committed to student success. Stayed late after class as needed to help
students struggling with their studies
* Met with students on own time to help prepare them for National Exam
EDUCATION
1994 Cal Poly San Luis Obispo
San Luis Obispo, CA
1996 Bachelor of Science Psychology, GPA 3.74 (pending)
EDUCATION
1982 Allan Hancock College
Santa Maria, CA
1994 Associate in Arts, Liberal Arts with Honors, GPA 3.56
REFERENCES
Available upon request
MISC.
I believe customer service is as important as the quality of the tests being performed. The confidence
clients place in a laboratory is most often based on first impressions. The phlebotomist plays a critical
role in the success of a lab.