317-***-****

ad0xca@r.postjobfree.com

Indianapolis, IN

www.linkedin.com/in/jayna-ratcliff-b156b025b

J/R

JAYNA RATCLIFF

About

Continuous knowledge and experience in customer service, data collection, with an understanding of behaviors and the functions of them. An excellent commitment to providing quality care to those serviced and an experiential learner.

Experience

Stepping Stones Behavioral Solutions

Registered Behavioral Technician (RBT)

June 2022-present

Implements behavior plans for each client created by the Board-Certified Behavior Analyst

Combines behavior therapy with classroom preparation skills to prepare clients for school

Collects and analyzes data recorded for each client then allocates data to billing and insurance services.

Lighthouse Autism Center

Registered Behavior Technician/ Assistant Senior Therapist

May 2021-April 2022

Assisted in training novel therapists and new hires on specific clients

Contributed knowledge to aid in creating behavior plans more suited for each client’s needs

Provided therapy to assigned and novel clients

My Sister’s Closet

Event Planning Intern/ Volunteer

January 2020- May 2020

Customized a brochure advertising the organization’s services and additional resources

Prepared and organized clothing donations for customers to purchase

Assisted in promoting a fundraising event to support and fund client services provided by the organization

Education

Bachelor of Science in Applied Health Science

Indiana University, Bloomington, IN

2016-2020

Major: Human Development and Family Studies

Certifications:

Certified ScrumMaster® (CSM®) December 2022

DONA International April 2022

DONA International Approved Birth Doula Workshop

Lactation Basics for Doulas

Skills

Excellent communication skills

Outstanding customer service

Able to grasp new concepts quickly

Microsoft Office