Customer Service Data Entry
Resume:
************@*****.***
Buffalo, NY
C O N T A C T P R O F E S S I O N A L S U MMARY
S K I L L S
E D U C A T I O N A N D
C E R T I F I C A T I O N S
WORK E X P E R I E N C E
Executive Operation Support
Project Management
Client Services
English
Spanish
Client Services / Sales Support Specialist
Coldwell Banker Realty / Coral Gables, FL 2021- Present Results-driven and detail-oriented professional with over 20 years of experience in sales and client relationship. Effectively driven growth operations through relationship management strategies and excellent interpersonal communication.
L A N G U A G E S
G L O R I A M O R A L E S
Catering Sales Manager
Riviera Country Club / Coral Gables, FL
Sell, planned and coordinate all private/social/meetings/conference events Sales reports and annual forecast
Driving revenue growth
Venue tour, catering sales presentations and client meetings Prepare and distribute all event work orders
Represent member’s request on social functions committees per assigned events Account management – prepared contracts, deposits, client files, billing and event closing. Site inspections, vendor’s coordination, assist with all deliveries and set up for events. Worked closely with the Executive Chef to developed private event menus to ensure proper Assist the Director of Catering on the development of strategic plans for the department. Interface pro-actively with all support departments. Maintained effective and diplomatic communication with clients to build long term relationships.
Facilitated and participated in other related departments projects and club events as applicable.
Manage event staff
and competitive market pricing.
2004 -2020
Event Management
Real Estate License, Florida, 2021
Business Accounting I & II Certification
Miami Dade College, 2000-2002
Event Management
Miami Dade College 2002-2004
Time Management
Transaction management, such as sales contracts and supporting documents, commission processing
Accounts receivables reports
Branch Recruiting and retention support
Identify target recruits via various internal and external resources such, iProspect, State list, and internet tools.
Schedule and Interview targeted prospectiv.
Participate on the selection of all interviewed agents by identifying qualifying skills Utilize brand recruitment materials for different agent levels, provide feedback to enhance those materials.
Onboarding process, Orientation file maintenance
Coach agents on business growth, including company technology, marketing and Office administration support
Support clients, affiliated sales agents, vendors, and partners social media.
Real Estate Agent
Coldwell Banker Realty / Coral Gables, FL 2021- 2021 Client prospecting, such as creating lead generation, cold calling, social media Listing showings to prospective clients.
Property search based on buyers demands and requests. Prepare sales and purchase contracts, addendums, closing statements, leases. Property sale negotiation
Create comparable market analysis report, sellers and buyers presentations. Promote property listing such as marketing material and open houses, Create new listing into the Multiple listing services platform Sales
Microsoft office
Sharepoint
Iprospect
Client Services / Sales Support Specialist
Contact this candidate