305-***-****

ad0xbq@r.postjobfree.com

Buffalo, NY

C O N T A C T P R O F E S S I O N A L S U MMARY

S K I L L S

E D U C A T I O N A N D

C E R T I F I C A T I O N S

WORK E X P E R I E N C E

Executive Operation Support

Project Management

Client Services

English

Spanish

Client Services / Sales Support Specialist

Coldwell Banker Realty / Coral Gables, FL 2021- Present Results-driven and detail-oriented professional with over 20 years of experience in sales and client relationship. Effectively driven growth operations through relationship management strategies and excellent interpersonal communication.

L A N G U A G E S

G L O R I A M O R A L E S

Catering Sales Manager

Riviera Country Club / Coral Gables, FL

Sell, planned and coordinate all private/social/meetings/conference events Sales reports and annual forecast

Driving revenue growth

Venue tour, catering sales presentations and client meetings Prepare and distribute all event work orders

Represent member’s request on social functions committees per assigned events Account management – prepared contracts, deposits, client files, billing and event closing. Site inspections, vendor’s coordination, assist with all deliveries and set up for events. Worked closely with the Executive Chef to developed private event menus to ensure proper Assist the Director of Catering on the development of strategic plans for the department. Interface pro-actively with all support departments. Maintained effective and diplomatic communication with clients to build long term relationships.

Facilitated and participated in other related departments projects and club events as applicable.

Manage event staff

and competitive market pricing.

2004 -2020

Event Management

Real Estate License, Florida, 2021

Business Accounting I & II Certification

Miami Dade College, 2000-2002

Event Management

Miami Dade College 2002-2004

Time Management

Transaction management, such as sales contracts and supporting documents, commission processing

Accounts receivables reports

Branch Recruiting and retention support

Identify target recruits via various internal and external resources such, iProspect, State list, and internet tools.

Schedule and Interview targeted prospectiv.

Participate on the selection of all interviewed agents by identifying qualifying skills Utilize brand recruitment materials for different agent levels, provide feedback to enhance those materials.

Onboarding process, Orientation file maintenance

Coach agents on business growth, including company technology, marketing and Office administration support

Support clients, affiliated sales agents, vendors, and partners social media.

Real Estate Agent

Coldwell Banker Realty / Coral Gables, FL 2021- 2021 Client prospecting, such as creating lead generation, cold calling, social media Listing showings to prospective clients.

Property search based on buyers demands and requests. Prepare sales and purchase contracts, addendums, closing statements, leases. Property sale negotiation

Create comparable market analysis report, sellers and buyers presentations. Promote property listing such as marketing material and open houses, Create new listing into the Multiple listing services platform Sales

Microsoft office

Sharepoint

Iprospect

Client Services / Sales Support Specialist