Customer Service Representative

Verentia Carter

Fort Lauderdale, FL

*************@*****.***

+1-954-***-****

Work Experience

Uber Driver

Uber - Fort Lauderdale, FL

June 2021 to Present

Complete customer pre and post customer checklist, Delivered merchandise to customers

Resolved customer’s complaints,

Also picked up customer and drop off to destinations. Account Receivable Specialist

Meisner Services - Boca Raton, FL

March 2023 to May 2023

Enter packing slips in the systems,

Enter invoices in the system to be process for payment. I have experience working with Netsuite systems. as well as the following software systems. Accounting 50 sage system peach tree. Indysoft system Customer service Representative

C H Robinson - Sunrise, FL

February 2018 to August 2022

Answer multiple phone lines direct to Appropriate person• Assists with operations (order entry, dispatching, & customer service activities)• Create new orders in RF system• Prepared invoices for payments• Create new customers with C-Codes & W-Codes• Keep records of customer interactions process customer accounts with appropriate documentations• Communicate problems, discrepancies, etc. with supervisors, techs, and customers• Process and Place Rejected orders with outside vendors• MS office skills & word processing• Account Receivables & Payables• Scheduled meetings with general managers from several company locations• Assured all licenses were up to code enforcement in the city of Sunrise

Production Worker

International Bullion Brokers - Sunrise, FL

July 2009 to October 2012

• Assembled jewelry

• Scan orders in the system

• Account orders accurately before packing

• Print and prepare online orders

• Create shipping labels

• Palletize and wrap orders for shipping

Education

Colleg Level in Medical Assistant

FVI - Miramar, FL

October 2020 to April 2021

High school diploma

American Academy - Pinecrest, FL

January 2004 to April 2004

Skills

• Order Entry

• Oracle

• Accounts Receivable

• Multi-line Phone Systems

• Word Processing

• Administrative Experience

• Accounts Payable

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