Entry Level Sales Representative
Resume:
**** ******* ***** **** ****** Florida *****
*******.*******@*******.***
Anthony Michael Esparza M. Ed.
Licensed Health Insurance Agent
(Accident & Health)
Everise
2019 - 2021
Patient Care Advocate
Teleperformance
Working as a Care Advocate in mail-order prescription medication for Accredo, Express-Scripts. My duties consisted of account updates, locating a current order, placing new orders, payment collection and assisting with new patient registration for all current Blue Cross Blue Sheilds Members.
2018 – 2019
Special Education Helping Teacher
Buckingham Exceptional Student Center
I was responsible for providing support to the lead teacher by reinforcing lessons for induvial students. As well as create lesson plans, document student progress, and assisting with repositioning, toiletry, and feeding assistance for students who required such supports.
2017 – 2018
General Camp Counselor
Camp Ramapo
2007 – 2017
Barista, Shift Supervisor & Trainer,
Coffee & Tea Master
Starbucks Coffee Company
My responsibilities consisted of providing legendary world class customer service to customer when crafting quality beverages, conducting whole bean sales, and preparing food products to the Café’s customers while following all recipe and presentation standards and adhering to all health, safety and sanitation guidelines.
As a shift-supervisor, I assisted with new partner training and Barista Certification, by positively reinforcing successful performance, providing adequate and timely feedback, and provide coaching as needed. Additionally, I was responsible for executing day-to-day store operations, by adhering to the company's inventory and cash management policies and procedures.
Professional recommendation may be provided upon request.
August 2011 – May 2017
B.A. Psychology
Florida Gulf Coast University
March 2019 – July 2021
M.S. Exceptional Student Ed.
Nova Southeastern University
January 2023
M.S Counseling: Clinical Mental Health
Walden University
2023
FLDOE Educator Certification
iTeach Educator Certificate Prep.
Organization
Civic Engagement
Journal Research
Spec. Ed. Advocacy & Law
Autism Spectrum Disorder
Emotional Behavioral Disorder
FBA, IEP, BEP training
Pre-Practicum
Practicum
Internship
Certification & Licensing
DCF Early Childcare Certification
FLDOE Temporary Teaching Certification
Exceptional Student Education K-12
oAutism Endorsement
Elementary Education K-5
oStatement of Eligibility
oExam Date Pending
Social Science 6-12
oStatement of Eligibility
oExam Date Pending
o
State of Florida Health Insurance Sales Agent License
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