Quality Assurance Data Entry
Resume:
Robert Aaron Graham
ad0x8a@r.postjobfree.com
www.linkedin.com/in/r-aaron-graham
SUMMARY
Experienced UAT tester with a proven track record of success in utilizing Agile-Scrum methodologies to ensure high-quality software delivery. Skilled in conducting comprehensive UAT/regression testing on launched products and services, achieving 100% revenue assurance, and ensuring high customer satisfaction rates. Proficient in User Acceptance Testing (UAT), Quality Assurance (QA) Best Practices, and utilizing software tools such as Quick Test Pro (QTP), JIRA, and Bugzilla for issue tracking. Aiming to leverage expertise to contribute to the success of your company as an Analyst/Programmer/Tester.
COMPUTER SKILLS
User Acceptance Testing (UAT), Agile-Scrum methodology, Software Development Life Cycle (SDLC), Quality Assurance (QA) Best Practices, C# and ASP.NET for backend validation, SQL Server for scripting CRUD stored procedures, Microsoft Excel, and VBA for automating data entry, Quick Test Pro (QTP) for automated testing, JIRA and Bugzilla for issue tracking, Python, R, Machine Learning, Robotics.
EXPERIENCE
Assignment Administrator Class B
April 2010 - Current
Frontier Communications
Utilized Agile-Scrum methodologies to complete 60+ projects on time, ensuring high-quality software delivery and maintaining a 95% client satisfaction rate.
Managed weekly project planning, execution, and reporting, resulting in a 25% increase in project completion rates and improved team productivity while adhering to UAT testing requirements.
Led special test tasks for web-based system integrity and connectivity, resolving 33% of customers' billing data issues and ensuring accurate billing for clients while conducting UAT testing.
Conducted comprehensive UAT/regression testing on launched products and services, achieving 100% revenue assurance, and ensuring high customer satisfaction rates.
Ensured 100% defect-free service by conducting UAT/regression testing before and after service rollouts, training 20% of US assigners on product usage, and improving product quality.
Led risk analysis on product launches and provided detailed reports for management review, resulting in the launch of low-risk, high-quality products that met UAT testing standards and client needs.
Night Auditor
2009 – 2010
Comfort INN & Suites
Demonstrated strong attention to detail and accuracy by verifying customer credit and establishing payment methods for accommodations while adhering to UAT testing requirements.
Handled financial transactions with efficiency and precision by computing bills, collecting payments, and making change for guests, while ensuring compliance with UAT testing standards.
Utilized computer skills to maintain detailed records of room availability and guests' accounts, ensuring efficient and accurate tracking of data and complying with UAT testing requirements.
Exhibited leadership and supervisory skills by planning, scheduling, or overseeing the work of other employees, ensuring timely completion of tasks and adherence to project timelines, and complying with UAT testing standards.
Developed strong communication skills by working closely with front desk staff and management to ensure accuracy and resolve discrepancies related to guest accounts and financial records while adhering to UAT testing requirements.
Demonstrated a deep understanding of financial systems and procedures, ensuring compliance with UAT testing standards and requirements, and contributing to the overall success of the team.
Programmer/ Analyst
2008-2009
Bluefield College/ Bluefield University
Automated data entry with VBA and Excel, improving data extraction and loading efficiency, and ensuring data accuracy and completeness.
Implemented backend validation in C# and ASP.NET, preventing security exploits, maintaining data integrity, and adhering to UAT testing requirements.
Scripted CRUD stored procedures using SQL Server, reducing data access and update time, and adhering to UAT testing standards.
Contributed to the development of a mission-critical web application using C#, ASP.NET, and Microsoft SQL, ensuring adherence to UAT testing requirements.
Worked collaboratively with cross-functional teams to ensure the success of the application, providing valuable insights and recommendations for UAT testing.
Developed a deep understanding of backend validation, stored procedures, and web application development, ensuring compliance with UAT testing standards and requirements.
ACCOMPLISHMENTS
Coached three VEX Robotics teams to excel at World Competition 2023 in Dallas, TX by providing expert guidance, resulting in exceptional performance and recognition.
As a selected Judge for VEX Robotics competitions in 2022-2023 and offered a coveted judging position at the World Competition in Dallas, Texas, evaluated engineering, machine learning, programming, and teamwork from over 50 countries. Demonstrated expertise in VEX Robotics rules and regulations and provided impartial and insightful evaluations, contributing to the selection of the winners.
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