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Customer Service Project Management

Location:
McDonough, GA
Posted:
November 08, 2023

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Resume:

RONALD BLAIN

McDonough, GA ***** 678-***-**** ad0x6z@r.postjobfree.com

Currently in the process of transitioning from international professional athletics and now adjusting to life back in the states. The current goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A few of my strengths include being an ambitious communications specialist possessing strong public relations, communication and project management abilities. In addition I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. Esports Arena, 06/2019 - 10/2019

Hawaii Pacific University – Honolulu, HI

Responded to inquiries by addressing player questions about game operations, machine functions and payouts.

Preserved safe and clean gaming floor to protect customers and business interests. Proven ability to learn quickly and adapt to new situations. Worked well in a team setting, providing support and guidance. Demonstrated respect, friendliness and willingness to help wherever needed. Customer Service Associate, 05/2019 - 08/2019

Journeys Shoe Store – Honolulu, HI

Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Answered customer telephone calls promptly to avoid on-hold wait times. Offered advice and assistance to customers, paying attention to special needs or wants. YMCA Summer Camp Worker, 05/2017 - 08/2017

YMCA Of San Diego County – San Diego, CA

Maintained clean, organized and safe physical environment both indoors and outside. Led groups of children safely through variety of camp activities. Implemented camp activities fostering physical, social, and emotional growth. PROFESSIONAL SUMMARY

WORK HISTORY

Chaperoned field trips to local attractions.

Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity. Master of Arts: Cross Cultural Communication And Media, 07/2023 Newcastle University - Newcastle Upon Tyne, United Kingdom Bachelor of Arts: Communication Studies, 05/2020

Hawaii Pacific University - Honolulu, HI

Public Opinion Understanding

Great Communicator

Great Teamwork

Product Presentation

Mentoring and Coaching

Public and Media Relations

Public Speaking

Relationship Building

Interpersonal Communication Skills

Captain Hawaii Pacific Mens Basketball Team (2019-2020) Team MVP of Hawaii Pacific Mens Basketball Team (2019-2020) NABC Academic Honors Court (2019-2020)

Signed International Basketball Professional Contract (2021) BUCS National Champion Newcastle University (2022) EDUCATION

SKILLS

ACCOMPLISHMENTS



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