Customer Service High School

Fatuma Aden Hussein

Hamilton ON 289-***-**** ******.**********@*****.***

Highlight of Skills

●Excellent customer service skills, positive attitude, and behaviour

●Outstanding organizational skills and multitasking

●Ability to lift 50pounds.

●Good communication and Interpersonal skills

●Able to evaluate situations, solve problems and make decisions.

●Speaks English and Somali Fluently

●Team Player

Work Experience

Food Attendant

Tim Hortons, Hamilton, ON 2022

Greeted customers, took food and beverage orders, and prepared meals and beverages.

Portioned, assembled, wrapped food and package take-out food.

Used equipment to prepare hot beverages such as coffee and tea specialties.

Received payment for food items purchased.

Custodial

Amazon Fulfillment Center, Hamilton, ON 2022

Sanitized work areas according to COVID protocol

Cleaned all surfaces in the large warehouse areas.

Maintained hygienic washroom facilities.

Volunteer Experience

Food Server, Community Center, Hamilton, ON 2018

Serving and preparing food

Worked together in a team to complete kitchen tasks.

Maintained a clean space.

Event Planner, YMCA, Hamilton, ON 2018

Creatively decorated space for events

Ensured that the space was clean before and after events.

Followed and completed instructions.

Education and Awards

GRADE 12 OSSD, CATHEDRAL HIGH SCHOOL 2023

SCIENCE AWARD, CATHEDRA HIGH SCHOOL 2021

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