L

KIM J.

LEGGETTE

443-***-****

Kmatthews******@yah

oo.com

Baltimore, MD 21234

SUMMARY

To secure an opportunity to grow personally and professionally while making a positive contribution to the company's objective.

SKILLS

Time management

Communication

Flexibility

Patience

Teamwork

Adaptability

Data entry

Multitasking

EXPERIENCE

Child Support Case Manager

Baltimore, MD

Athena Consulting/ Oct 2022 to Apr 2023

analyzed child support cases and initiate appropriate actions to establish maintain or enforce support payments for dependent children under state laws. Identified appropriate community resources and provided referrals for services. Prepared documentation of administrative and legal actions related to child support orders.

Assessed child support cases to determine appropriate case action. Conducted detailed investigations to locate individuals, verify employment and determine assets.

Negotiated settlements and agreements with parties outside of court. Monitored cases and reviewed to determine eligibility for closure. Verified and authenticated validity and admissibility of evidence, preserving integrity for court hearings.

Reviewed applications for service and effectively interviewed custodial and non-custodial parents.

Maintained current knowledge of child support policies and procedures, [State] family law and federal regulations.

Gathered information from custodial parents and documented case history in case management software.

Reviewed and maintained child support files and databases. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. CNA

Baltimore, MD

Home Care/ Aug 2019 to Current

Gna/private duty

Assist patient by providing personal services such as bed bath, monitoring urine output, helped patient transfer from bed to wheelchair Provided light housekeeping and laundry services

Prepared meals and served

Pulled patient meds for breakfast lunch and dinner Recorded patient vitals and bowl movements

Answered calls for patient

Kept patient safe and comfortable

Took out patient trash as needed

Nurse assistant/sitter

Baltimore, MD

John Hopkins/ Dec 2018 to Jun 2019

Monitor and observe patients' behavior, condition and safety Provide patients in need of supervision with companionship Provide patients with emotional support

Assist with keeping patient room clean and orderly Assist patients with daily living activities and transfers/transport Geriatric Nursing Assistant

Baltimore, Holly Hill Nursing Center May 2017 to Apr 2018 Monitor vital signs of patients daily for short term or long-term residents Assist with personal hygiene and daily living activities Respect privacy and dignity of patients, keeping all patients charts confidential Provide transportation

Always maintain professionalism

Assist nurse with wound care

Maintain a clean and safe environment

Made sure all patients documents were updated by the end of the shift, patients' fluid intake use of toileting or bedpans, how well they got around on the unit walking or using wheel chairs, and other daily living activities as well. Sales Associate/ Stock

Baltimore, MD

WALMART/ Jul 2014 to Dec 2014

Provided excellent customer service, assisting customers in selecting products based on customer needs, product specifications, and choices, includes informing them of estimated delivery schedules, service contracts, warranties, technical support or other information pertaining to purchased products

Negotiated prices or terms of sales or service agreements, providing customers their best option

Stocked or distribute resources, such as samples or promotional or educational materials

EDUCATION AND TRAINING

Certified Nursing Assistant

Caroline Center Jan 2016

Baltimore, MD

HS Diploma

Achievement Academy High School Jan 2013

Baltimore, MD

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