Customer Service Technician
Resume:
J Mark Green
Marshall, TX *****
Mobile: 903-***-****
Email: ***********@*****.***
SUMMARY: Highly skilled and safety conscious Service Technician with technical acumen and experience managing and prioritizing large volume of work orders.
Service and Repairs: Adept at troubleshooting, repairing malfunctioning equipment at customer locations.
Customer Service: Outstanding commitment to quality and service; communicating with vendors, team members, and customers with updates and answers questions.
Administration: managed numerous field technicians, sales staff, maintained and ordered parts used in day to day operations and installations generate and file all pertinent paper work related to jobs in the field.
EDUCATION: ATI (American Trades Institute) -Dallas, TX 960 hours
EPA Universal
PM Tech certified
R-410A certified
Color Matic Concrete Color Systems -Tampa, FL
Certificate in pneumatic and electrical trouble shooting Euclid Chemical Co - Cleveland, OH
Certificate in concrete dispenser trouble shooting and repair on electrical and pneumatic systems
Highlands High School - San Antonio, TX
High School Diploma
J Mark Green
402 Duncan Rd
Marshall, TX 75672
Mobile: 903-***-****
Email: ***********@*****.***
2 P a g e
EMPLOYMENT:
SELF CONTRACTOR 03/2020 to current
Marshall, TX
Installed drywall, ceiling, trim and fabricated replacement trim and moldings.
Aligned and squared frames and forms for installation.
Built and hung custom doors and frames.
Constructed residential decks, carports, new rooms and converted rooms.
Repair and remodel wood, iron, chain link and vinyl fencing.
Repaired / install new flooring
Remodeling bathrooms and kitchens
Taping, painting, caulk, sealant and other agents to installed surfaces.
Cleared drains, downspouts and cleaned gutters.
Sprinkler systems
Mowing
Estimates
PRO SERVICE DEPT 01/2019 to 03/2020
Lowes Inc. Marshall, TX
Assisting the contractors to determine what was the most cost efficient and accurate materials for their projects
Built quotes for projects
Pulled orders
Worked on cash register checking out customers
Load lumber and material when needed
Used fork lift to pull and set top stock
Stock product on shelves
SELF CONTRACTOR 04/2017 to 01/2019
Marshall, TX
Installed drywall, ceiling, trim and fabricated replacement trim and moldings.
Aligned and squared frames and forms for installation.
Built and hung custom doors and frames.
Constructed residential decks, carports, new rooms and converted rooms.
Repair and remodel wood, iron, chain link and vinyl fencing.
Repaired / install new flooring
J Mark Green
402 Duncan Rd
Marshall, TX 75672
Mobile: 903-***-****
Email: ***********@*****.***
3 P a g e
Remodeling bathrooms and kitchens
Taping, painting, caulk, sealant and other agents to installed surfaces.
Cleared drains, downspouts and cleaned gutters.
Sprinkler systems
Mowing
Estimates
PROJECT MANAGER 01/2012 to 04/2017
Air Engineering and Testing, Carrollton, TX
Testing, adjusting, and balancing of air conditioning and ventilation systems to provide comfortable conditions
Safe and efficient operation
Acceptable air quality
ATI (American Trades Institute) -Dallas, TX 02/2011 to 11/2011 DISPENSER SERVICE TECHNICIAN 01/2007 to 01/2011
Euclid Chemical Co, Denton, TX
Support sales force and customers
Preventative maintenance on field equipment
Trouble shooting problems in the field
Interface my equipment with the batch computers
Order and maintain inventory of parts used day to day ACHIEVEMENTS: The Administration and Faculty of ATI Technical Training Center issued the following awards to me.
ACHR Touch the Trade Award
Dean's List Award
Perfect Attendance Award
ACHR Rookie of the Month Award
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