Customer Service High School
Resume:
Debbie Orr
Customer Service
Burns, TN *****
*********@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Service Assistant
Denny's Restaurant - Fairview, TN
May 2019 to February 2020
I work in the dish room. Running commercial dishwasher. Running all dishes and putting them up. Take out trash. Clean etc
Cashier/Customer Service
FLASH MARKET - Fairview, TN
February 2017 to May 2017
• Ran register
• stocked merchandise
• counted drawer, lottery, and safe at beginning and end of shift
• cleaned
Head Cashier
Pilot Flying J - Fairview, TN
June 2014 to January 2017
• Trained new hires on POS system
• Cashed out drivers via cash, com check, express code, etc.
• Helped in deli
• Checked in vendors
• stocked and cleaned
• supervised third shift
Assistant to the Owner
City Lake Cafe - Dickson, TN
March 2010 to May 2016
• Helped in dish room
• Helped in kitchen
• Served when needed
• Assisted in all aspects of catering. Shopping, planning menu, cooking, set up and delivery.
• Wrote up invoices
Education
High school or equivalent in Required, business and commercial foods Dickson County High School - Dickson, TN
September 1985 to May 1988
High school or equivalent
Skills
• Customer Service (10+ years)
• Crew Member (8 years)
• Food Service (4 years)
• Cashier (4 years)
• Communications (3 years)
• Microsoft Excel (5 years)
• Time Management (8 years)
• Word (8 years)
• Sales (3 years)
• Inventory (Less than 1 year)
• training (Less than 1 year)
• Restaurant Experience (6 years)
• CSR (8 years)
• Call Center (3 years)
• Customer Care (8 years)
• Customer Support (8 years)
• Menu Planning (4 years)
• Catering (4 years)
• POS (3 years)
• Food Preparation (4 years)
• Supervising Experience (1 year)
• Food Safety (2 years)
• Kitchen Management Experience
• Culinary Experience
• Sales Experience
• Banquet Experience (1 year)
• Food Production
• Cooking
• Management
• Excel (3 years)
• Meal Preparation (3 years)
Assessments
Sales: Influence & Negotiation — Highly Proficient November 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Verbal Communication — Highly Proficient
November 2019
Speaking clearly, correctly, and concisely.
Full results: Highly Proficient
Customer Service — Highly Proficient
November 2019
Identifying and resolving common customer issues.
Full results: Highly Proficient
Attention to Detail — Proficient
December 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Retail Customer Service — Highly Proficient
December 2019
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I enjoy working with the public. I desire to deliver the best possible customer service. I am extremely customer oriented and I want to make the customer glad they chose to stop at our location.
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