Customer Service Crew Members

SARAH SORRELL

*** *. ****** **. ***. E Byesville, OH 43723 ·740-***-****

*****************@*****.***

EXPERIENCE

AUGUST.2022-CURRENT

ARRANGER, KRAFTHEINZ

Tasks include arranging meat on cards, I also am certified to slice and downgrade. Tasks for that include running the slicer, checking for bad meat, making meat drafts. I also do relief crew. Tasks for that include giving breaks and lunch breaks for line workers, running every slicer in the facility. I provide KraftHeinz with excellent service while on the clock. I make sure the product that I inspect or send up the line is in good quality to the customers satisfaction. I do what I can to help others on the line when needed.

SEPT.2021 – CURRENT

SHIFT LEAD, BURGER KING

Tasks include training new crew members to policy and procedures of company, grill top cook and cashier. Responsibilities are always providing excellent customer service towards every customer. Providing great time management throughout shift while overseeing crew members and productivity of company.

AUG.2021 – august 2022

CREW/COOK, DAIRY QUEEN

Providing excellent service to customers, cooking orders to customers satisfaction in a timely manner. Tasks include running cash register/debit sales, running drive thru/taking orders and inventory management. FEB 2021 – JULY 2021

SHIFT MANAGER, DAIRY QUEEN

Responsibilities during shift included resolving customer complaints and issues and offering thoughtful solutions to maintain customer satisfaction. Supervising crew members in a fast- paced environment. Tasks included cooking orders, cash handling/debit sales when running the cash register and providing excellent customer service.

EDUCATION

2006

G.E.D., CAMBRIDGE HIGH SCHOOL

General studies

SKILLS

● Customer service

● Reliable

● Muti- tasker

● Crew Trainer

● Leadership

● Fast learner

● Teamwork

● Management skills

● Cashier/ Cash handling

● Communication

2

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