Sales Manager Front Desk
Resume:
MOISE MUHIRE
Telephone: +250-****-*****
KIGALI-RWANDA
E-mail: ************@*****.***
WORK EXPERIENCE
April 2023 up to date: NEXT GENERATION TECH SOLUTION LTD
Sales Manager
Responsibilities include;
Sales Team Leadership
Sales Strategy Development
Sales Forecasting
Customer Relationship Management
Product Knowledge
Sales Reporting and Analysis
Budget Management
Feb 2022 - June 2022: SANCHUAN INTERNATIONAL LTD (Uganda)
Evening Manager
Responsibilities include;
Managing working flow.
Training new hires.
Reporting to the senior management.
Identifying and applying career advancement opportunities.
Helping to solve employee issues and disputes.
Creating and managing team schedules.
Evaluating performance and providing feedback.
Maintain time keeping and personal goals.
Nov 2021 to Feb 2021: NILE HOTEL JINJA P.O. Box 556 NJERU Jinja
Bar Attendant
Responsibilities include;
Helping guests to be aware of and choose menu items taking orders and making guests feel taken care of during their visit.
Helping the bar stocked and clean while always providing friendly and attentive service.
Process payment from customers.
Mix traditional and creative cocktails.
Verify identification and age requirements of customers.
2017 up to 2018:NILE HOTEL JINJA P.O. Box 556 NJERU JINJA
Front desk Officer
Responsibilities include;
Greets clients and set the positive atmosphere
Answer the phone, take messages and redirect calls to the appropriate offices.
Organize and maintain files and records update when necessary.
Organize book keeping and issue invoice and checks.
Waiter
Responsibilities include;
Welcoming and greet customers to their tables.
Present menu and provide details when asked.
Serve food and drinks.
Communicate order details to the kitchen staff
House keeper
Responsibilities include;
Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
Ensuring all rooms are cared for and inspected according to the standards.
Protecting equipment and making sure there are no inadequate.
Kitchen Helper
Responsibilities include;
Clean kitchen equipment.
Assist in basic food preparation.
Scrub pots and pans
Clean food preparation and storage areas.
Receive and store goods.
EDUCATION:
2015/2018 YMCA Jinja Campus
Diploma in Hotel Management.
2010 - 2012 Graupe Scolaire de Gihundwe
Rwanda Advanced Certificate of Education
2007/2009 Ecole Scolaire de Nyabitimbo
O”level Certificate
2002 – 2007 Ecole Primaire De Nyakabwende
Primary School report.
RESEARCH EXPERIENCE
Customer’s satisfaction to towards the growth of hotel industry.
COMMUNITY SERVICE
2011 Croix rouge – Red Cross
2007 Anti-Sida
OTHER EXTRA CURRICULAR ACTIVITIES
2022/to date Member of Win Uganda (NGO)
2021 to date Member of Peace Uganda (NGO)
Skills
Excellent interpersonal skills
Team building
Analytical and problem solving
Computer skills
Languages
French
Swahili
Kinyarwanda
Luganda
English
REFERENCE
Mr. ESDRAS Nshimiyimana
CEO
Next Generation Tech Solution Ltd
Mr. ELYSEE Ntawuyiruta
Site Coordinator
NFT Consult (RWANDA)
Mr. EUGENE Uwayesu
Marketer
MMP industrial Park Ltd
+256 -781-244600
Certification:
I, certify that to the best of my knowledge and belief, this bio data is correct and describe my qualifications, experience and myself.
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