MARIYA
JACKSON Little Rock, AR
501-***-**** ***********@*****.***
Talented Administrative Support professional with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibiting essential techniques in policy, procedure and process improvement initiatives to minimize labor, increase productivity and maintain quality in all aspects of administrative support.
EXPERIENCE
PATIENT ACCOUNT REPRESENTATIVE
• AR PREMIER BILLING – LITTLE ROCK, AR 501-***-**** AUGUST 2022 - PRESENT
Inbound patient phone calls, reviewing patient accounts, generating invoices, processing patient payments, processing refunds, data entry, scheduling, and insurance input. COLLECTIONS REPRESENTATIVE
• FCS – LITTLE ROCK, AR
OCTOBER 2018 – AUGUST 2022
Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans. Maintaining customer payment records. ADMINISTRATIVE ASSISTANT
• ROBERT HALF – LITTLE ROCK, AR
JANUARY 2016 – OCTOBER 2018
Answering phone calls, providing preliminary information to customers, maintaining databases and filing systems, managing correspondence, and coordinating appointments and meetings.
EDUCATION
• HIGH SCHOOL DIPLOMA
J.A. Fair High School - Little Rock, AR
May 2015
SKILLS
• Administrative Support
• Bookkeeping
• Medical Billing, Coding, Collections
• Early Childhood Education
• Data Entry
• Customer Service Skills
• Exceptional communication
• Accounts Receivable/Accounts Payable
• Planning and Coordination
• Microsoft Office (Word, Excel, PowerPoint)
REFERENCES
• Available upon request