Customer Service Representative

EDDIE NEIRA MORENO

ADDRESS: BLOCK * LOT * PINESVILLE SUBDIVISION, DOLOORES, TAYTAY RIZAL 1920

CELLPHONE: +639*********

E-MAIL: **********@*****.***

NATIONALITY: FILIPINO CITIZEN

LANGUAGE: SPANISH, TAGALOG, ENGLISH AND JAPANESE

AVAILABILITY: ANYTIME

OBJECTIVE

Seeking a challenging career that utilizes my skills. Enriches my knowledge and give a chance to be a part of a team that contributes towards the growth of the organization. Yielding the benefits of job satisfaction and convenience professional growth.

EDUCATION

•HIGH SCHOOL: INSTITUCION EDUCATIVA PRIVADA “VIRGEN DE GUADALUPE”. CHIMBOTE-PERU 1980-1984. GRADUATE.

•UNIVERSIDAD SAN PEDRO: CIVIL ENGINEER. CHIMBOTE-PERU 1986-1990. GRADUATE.

SKILLS AND ABILITIES

•LEARNING CAPACITY

•EMPATHY

•CREATIVITY

•ORGANIZATION AND RESPONSIBILITY

•SALES

•EDUCATION

•HUMAN RESOURCES MANAGEMENT

•COMMUNICATIONS

•LEADERSHIP

WORK EXPERIENCE

SPANISH EXPERT / ASURION

FEBRUARY 2022 - PRESENT.

. In charge of providing services to clients fron Verizon about claims and sales located in the US.

SPANISH TEAM MEMBER/ FIS GLOBAL SOLUTIONS

SEPTEMBER 2019 - JANUARY 2022

•In charge of providing services to client for BAMBU which a finance company in United States of America . in serv

SPANISH SPECIALIST ENQUIRY MANAGEMENT/HR / BHP SHARED SERVICES INC.

JULY 2018 – MAY 2019

•In charge of providing HR services for a mining company located in Chile South America as Pay slips, Insurance information, benefits, etc.

SPANISH CUSTOMER SERVICE REPRESENTATIVE SYKES ASIA INC. (ABBOTT DIABETES CARE) AUGUST 2015-JULY 2018

•In charge of providing customer service to clients under Abbot Medical Health Card.

•Customer service to Diabetic clients, as well explaining how to use the glucometers.

SPANISH CUSTOMER SERVICE REPRESENTATIVE LBOS PHILIPPINES (LYCAMOBILE) JUNE 2014 - JULY 2015

•Telecommunications Account take care of our customers inquires, Sales, ticketing, emails. Customers from USA.

REFERENCES

•NAME: Marco Tarrillo

•COMPANY: Factset Philippines Inc

•POSITION: Financial Analyst

•PHONE NUMBER:639**-***-****

•EMAIL: **************@*******.***

•NAME: Jose Manuel Mendez Moreno

•COMPANY: Goodyear GBS

•POSITION: Procurement Specialist

•PHONE NUMBER:639**-***-****

•EMAIL: *************@*****.***

•NAME: Enrique Niebla Astudillo

•COMPANY: Cognizant INC

•POSITION: Senior Process Executive.

•PHONE NUMBER:639**-***-****

•EMAIL: *******.********@*****.***

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