Warehouse Associate Delivery Driver

OBJECTIVE

General warehouse laborer with *+ years of experience in warehouse logistics operations. Physically fit and able to repeatedly lift packages of over 100 lbs. Avid on-the-job learner excited to apply acquired knowledge while advancing skill-set for the benefit of assisting with growth of McMaster Carr.

SKILLS

Excellent verbal and interpersonal skills

Bilingual in English and Spanish

Dependable and reliable

Physically Fit

Above Average PC Skills

Critical Thinking

Experience handling Pressure

Problem Solving

Team player

EDUCATION

O&M University – Architecture (Dominican Republic)

6 Semester – 2003

TECHNICAL PROFICIENCY

Graphics Art –National Institute of Technical - Vocational Training) (INFOTEP)

Adobe Photoshop Management (Certified ISO-9000-2001)

Adobe Freehand Mx / Corel Dra

EXPERIENCE

WAREHOUSE ASSOCIATE II

Oversee integrity and accuracy of all product leaving the warehouse during active shifts

Inspect and research inventory discrepancies

Document and report all damaged product using appropriate paperwork and procedures

Supervise all new hires 3 months probation period

ACHIEVEMENTS

Exceeded every quota in every position held. Averaged 120%.

Consistently rewarded for leadership skills. Recognized by Senior Managers for accepting new responsibilities.

Quickly adapt and excel in new environments. Always became the “Go to Guy” even while in “Rookie” status.

Always regarded as “THE” team player by peers. Created positive buzz with motivation and high energy.

Trusted and dependable. Stepped up and filled in for Managers during their vacations or to reduce their workload.

UPS Best PVDriver 2019

WORK EXPERIENCE

FedEx/ Package Delivery Driver

Jan2019-Present

Communicating with dispatch about pick-up and delivery times, delivery locations, and potential traffic issues that may delay the driver’s progress

Ensuring that packages are properly stored in the truck’s cargo area to prevent damage during transport

Following federal regulations regarding fuel efficiency, vehicle maintenance, and safe driving practices

Transporting packages using a commercial truck that is specially designed to carry large freight loads over long distances

Monitoring weather conditions to ensure safe driving conditions

Maintaining records of deliveries made and time spent on duty

Performing pre-delivery inspection of packages to ensure that they are properly labeled and undamaged

Delivering packages to the recipients door or workplace by foot or automobile

Communicating with customers to provide status updates on deliveries

Ups / Package Deliver Driver

March 2018 -January 2019

Manage deliver a daily Bach of packages to specifics area, maintaining high standards of safety and good customer service.

Help other drivers once my designate area was covered and finished.

Stay in communication with other drivers and supervisors in case my service was needed.

responsible with delivering packages to customers in a timely and professional manner. An efficient resume example for Ups Driver mentions duties such as carrying packages, contacting customers, driving trucks, reporting to managers, and returning to the hub at the end of the day.

East Penn Manufacturing / Deka Batteries: September 2015-Feb 2018

Rotating Clean Up/ Furnace Operator/ Department: Metals division /Smelter

Manage, guide and lead a team of refiners with high standards of safety, quality and teamwork skills. As a leader I’m responsible for the lead lab analysis, quality of the product, manage time, workforce and costumer deadlines for products being casted.

Operates, tends, and maintains machines to make lead acid batteries.

Reads specifications to determine machine adjustments and material requirements.

Follows sequences for operational procedures on a computer.

Sets stops or guides to specified length as indicated.

Automatically or manually loads material into machine.

Observes machine operation to detect defects or malfunctions.

May measure work piece dimensions, thickness and weight in order to determine the accuracy of machine operation.

May perform minor machine maintenance, including cleaning and oiling.

May assist in setting up machine, and stacking, marking, packing, and transporting finish work pieces using an electric pallet jack, hoist or forklift.

Relieves other operators at shift change time and breaks.

Responsible for proper hygiene, housekeeping, safety practices and overall quality of work produced.

Performs other duties as requested by Management.

Ashley Furniture Warehouse: October 2013 -2015

Framer/ Assembling Line

Fit, installed, and secured material on frames, using hand tools, power tools, glue, cement, and staples.

Examined furniture frames, upholstery, springs, and webbing to locate defects.

Maintained and documented above average piece rate throughout entire shift on a daily basis.

Observed and followed all safety and health regulations.

Used drills, air guns, electric saws, and hand tools as part of assembly work.

Wrapped finished furniture; palletized and used forklift to load it onto trucks.

Performed quality control on outgoing packages.

Received merchandise; organized parts for assembly.

Cleaned work area daily; maintained safety procedures.

Sovereign / Santander Bank: 2009 – September 2013

Customer Services Representative

Accommodate customer needs, and at the same time provide solutions to customer issues.

Help customers research any problems or concerns, and keep abreast of any changes that may occur with our products or services

Satisfy customer inquiries regarding bank mailings on products and services including statements, mortgage notices, Line of credits, Debit and Credit Cards Mobile, etc.

Assist customer on Online Banking inquiries including mobile banking and reset online banking technical Support – troubleshoot a variety of technical issues

Provide details on a variety of deposit products such as checking accounts, money market accounts, and certificates of deposits, along with a variety of loan products for individuals or for a small businesses

Dish Network Satellite, DBA Stream Global Services, Dominican Republic: 2006-May 2009

In-Bound Customer Service/Technical Support Analyst

Responsible for assisting customers on a wide range of topics including payments and billing, product features, and technical support.

Representatives are dedicated to resolving customer’s inquiries accurately and efficiently, which ensures customers are 100% satisfied with the DISH products and services they have chosen.

Payments and Billing - accept payment by credit card, offer self-serve payment solutions, and explain charges on the customer’s bill.

Product features – assist customers with pay-per-view orders, change programming packages, equipment upgrades, and general questions.

Technical Support – troubleshoot a variety of technical issues, from signal loss to remote control use.

Sales - use a consultative approach to educate and offer existing customers additional programming, products and services to enhance their DISH experience.

Filled in for Sales Supervisor while he was on “short term” with great results.

Met or exceeded quota every quarter. My sales achievements set and raised the bar for the subsequent quotas.

Became “Unofficial Team Lead” and trained new employees through formal training, coaching and team meetings.

Assisted my Manager in developing new performance incentives for the team.

Actively involved in modifying best practices to reduce redundancies and errors. Result: Team sales increases.

Became my Managers' “Right Hand Man” for teams' performance reviews, evaluations, coaching and Q&A's.

REFERENCES

Angelica Martinez

McMaster-Carr /Bins Receiving

Phone: 215-***-****

Rubin Garrison

UPS /Former Supervisor

Phone: 267-***-****

Jennifer Perez

MAP Coordinator

Olivet Boys & Girls Club

Phone: 610-***-****

Ericsson Lluberes

Licensed Personal Banker

Wells Fargo Bank

Phone: 484-***-****

Contact this candidate