Customer Service Prior Authorization
Resume:
EXPERIENCE
BUSINESS OWNER/EYELASH TECH, ESSENTIAL BEAUTY, TUCSON AZ
FEBRUARY 2018- PRESENT
Schedule appointments with clients to maintain adequate time management between clients and complete exceptional service for each client. This position requires me to follow the disinfection guidelines through the state board to stay up to date on all protocols and rules regulated through them in each service.
-perform eyelash extensions which includes lash lifts, lash tints
- other duties include payments of patient through portal by managing the account
SURGERY SCHEDULER, ARIZONA COMMUNITY SURGEONS, TUCSON AZ JANUARY 2014- FEBRUARY 2018
While in the position of scheduler was able to do prior authorization of insurances for procedures or upcoming appointments for patients.
-Scheduled bariatric surgeries by checking prior authorization and insurance post care for surgery
-Hosted seminars to discuss certain issues or group organization for the providers
EDUCATION
BROOKLINE COLLEGE
ASSOCIATE OF APPLIED SCIENCE IN SURGICAL TECHNOLOGY, TUCSON AZ EXPECTED TO GRADUATE- FEBRUARY 2024
LASH CERTIFICATION
JULY 2018
KEY SKILLS AND CHARACTERISTICS
-Time management -Multi tasking
-Leadership -Customer Service
-Problem Solving
BRITTANY VELARDE
PROFILE
Business owner with five years of
medical experience which include
four years of scheduling and prior
authorizations and one year of
schooling as a surgical
technologist. Experience in
leadership and being prepared for
sterility in operating rooms and
hospital or clinical settings to
deliver the best service possible.
CONTACT
*****************@*****.***
12935 N Desert Olive Drive
Oro Valley AZ 85755
ACHIEVEMENTS
-Owner of beauty salon
-Maintain Gpa of 3.7-4.0
-Perfect attendance award
all semester
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