Erica Friss
administrative assistant,Surgery scheduler, Receptionist
Bradenton, FL 34207
******@*****.***
I'm not afraid of hard work. I like meeting people and learning new things. I'm good with computers, printers, fax machines,scanners. I'm a fast learner. I look forward to speaking with you Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist/Surgery scheduler
OUTPATIENT SURGERY CENTER - Bradenton, FL
October 2011 to Present
Responsibilities:
Answer phones, greet patients, check in patients, get patients ready with necessary paperwork.I take care of co-pays. I deal with credit cards,checks and large sums of cash. I am also very good with care credit. I schedule the patients, enter CPT codes and ICD 10 codes. Good with entering insurance. Im familiar with chart audits. I make sure all necessary paperwork is on the chart for the doctor. I help the nurses with whatever they need. I make up the future surgeries and put the paperwork in the chart. I am familiar with advantix, medtek,word, outlook, excel and zirmed Skills used
Fast thinker and learner
I'm good with technical stuff. I am good with stressful situations, good with people,compassionate, kind and understanding
Technical Resource Coordinator/Unit Coordinator
Blake Medical Center - Bradenton - Bradenton, FL
January 2004 to June 2011
I have worked in outpatient services, post anesthesia care unit, surgical holding area, the operating room, and the outpatient lab. I am familiar with medical terminology. I have used various computer programs
(Meditech, medquist, med doc q (h&ps), on base (MD orders), Outlook, Kronos iSeries, PLUS, HPF Webstation, Corporate express, Facility scheduler, Microsoft word, Microsoft excel, SMART, Document direct, GHX/Medi buy, Print Management Corp). I am responsible for a 35 bed/40 employee outpatient department. I am familiar with multi-line phones, copy machines, fax machines, and scanning documents. I am responsible for payroll, ordering of all supplies (office and patient), verifying of patient charges. I enter physician orders into the computer. I also check nursing documentation and ancillary reports with document direct (making sure that all billing is correct). I enter scope repairs, clean endoscopes. Put charts together for future surgeries (call doctors offices for cardiac clearance and other cardiac work ups). I enter stats into PLUS, manage our disaster call lists/phone lists .I create forms and lists in excel and word. I input schedules, as well as employee call lists. In the Outpatient Lab I have been doing phlebotomy and 10 lead ekgs for 6 years. I am familiar with all ages for blood draws. Bartender
Aces Lounge - Bradenton, FL
2000 to 2005
I worked as a bartender. Duties included: serving drinks, making drinks, dealing with large amounts of money (making sure everything added up and was accounted for) cleaning up, assisting the customers with what ever they needed.
Legal Assistant/Receptionist
Hodges, Avrutis & Pretschner P.A - Sarasota, FL
June 2003 to October 2004
I worked as an administrative assistant. Duties included: answering multi line phone, data entry (worked with word, and excel). I am familiar with filing of all bankruptcies (I handled all the paperwork) filing, faxing, making appointments, helping clients, ran errands for the partners and helping them out in any way I could.
Education
High school
John F. Kennedy High School - St. Louis, MO
1995 to 1999
Skills
• microsoft excel,powerpoint, payroll, responsible and reliable,computer savvy, multi line phones, pays attention to detail, good with people (10+ years)
• Filing (10+ years)
• Microsoft Word (10+ years)
• Data Entry (10+ years)
• Receptionist (10+ years)
• Customer Service Skills (10+ years)
• Clerical (10+ years)
• Outlook (10+ years)
• Microsoft Office (10+ years)
• Organizational Skills (10+ years)
• Kronos (6 years)
• Computer skills (10+ years)
• Medical office experience (10+ years)
• Phlebotomy (6 years)
• Order Entry (5 years)
• Medical terminology (10+ years)
• CPT Coding (3 years)
• Medical Scheduling (3 years)
• Medical Coding (3 years)
• ICD-10 (3 years)
• Medical Records (3 years)
Certifications and Licenses
BLS for Healthcare Providers
2023 to May 2026