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Customer Service Quality Control

Location:
Merced, CA
Posted:
November 07, 2023

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Resume:

Henry Vera

Neat and Efficient work.

Madera, CA *3638

ad0w9v@r.postjobfree.com

+1-559-***-****

Have over 20 years of experience in building custom, remodels or just minor repairs and preventative maintenance on

residential homes. Offer a flexible schedule and a strong work ethic. Work well alone as well with others and will

always treat our customers with respect and professionalism. I'm a fast learner and don't mind paper work and

comfortable with computers.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Day Porter

City Wide Property Services Inc - Fresno, CA

November 2021 to January 2022

Clean up store fronts and parking lot. Also cleaned trash enclosures. Reported any hazards on the property.

Driver/Porter

First Steps Recovery - Clovis, CA

June 2021 to October 2021

Drove clients to and from appointments and on down time I'd clean th offices. Sales/ Customer Service

Strong Seal - Hutchinson, MN

April 2017 to April 2021

Take all incoming calls and sell our services. Answer any and all questions a customer may have. Schedule our daily itinerary and I also handle billing.

Seal Coater/Quality Control and Customer Service

Superior Asphalt - Edina, MN

April 2008 to September 2013

Responsible for leading crew, day to day operations, keeping track of vehicle maintenance, and keeping track of supplies.

Quality Control and customer service.

Seal coated between 25 and 30 driveways per day.

Followed routine and preventative maintenance checklists. Documented all maintenance and repairs.

Stocker

Target - Edina, MN

August 2007 to April 2008

Responsible for unloading merchandise from trucks, stocking, and pulling expired merchandise. Provide a pleasant experience to each and every customer who was attended to. Operated both a forklift and electric pallet jack. Kept a clean and organized cooler.

Construction Worker

H&R Kitchen Design

July 2005 to July 2007

Worked with remodeling kitchens, bathrooms, and with building custom homes to prospective buyers. Responsible for operating a forklift, electric pallet jack, heavy machinery, power tools. Helped fabricate and install granite counter tops. Drywall Finisher/Painter

A&A Drywall - Ventura County, CA

August 1999 to June 2005

A & A Drywall

Completed drywall installations at new construction sites as well as on large and small home remodeling projects.

Accurately measured spaces to be dry walled and measured and cut sheets accordingly. Secured drywall to wall studs using a screw gun.

Used needed measurement tools to ensure even installation. Taped, textured and painted.

08/1999 to 06/2005

Customer Service Representative

Blue Cross of CA - Newbury Park, CA

February 1996 to September 1999

Correspondence, out going and incoming calls. Pulled micro fisch and recorded documents on a DCN Scan machine. Enhanced checks and Data Entry for Senior Services. Education

High school or equivalent

Skills

• MAINTENANCE (5 years)

• EXCELLENT COMMUNICATION SKILLS (10+ years)

• HIGHLY ORGANIZED (10+ years)

• LEADERSHIP SKILLS (10+ years)

• PLUMBING (1 year)

• Customer Service

• Call Center

• Drywall

• Remodeling

• Landscape Maintenance

• Loss prevention

• Upselling

• Porter Experience

• Construction

• Shipping & Receiving

• Custodial Experience

Certifications and Licenses

Driver's License

Adult and Pediatric First Aid/CPR/AED

June 2021 to June 2023

National CPR Foundation

ServSafe Food Handler

March 2022 to March 2025

CDL A

Additional Information

• SKILLS

Excellent Communication Skills

Leadership Skills

Interpersonal Skills

Positive Attitude

Strong Attention to detail and highly organized

Willing To Learn

Apartment turnovers

Drywall Finisher

Basic Plumbing

Basic Electrical

Competent with power tools

Residential maintenance

Painting



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