Support Technician Hardware

Mario Galban Rodríguez

**** ** **** ***, *********, FL 33023

Email: *******.******@*****.***

Phone: 786-***-****

Professional Summary:

Computer Engineer and a solid background in backend programming using Laravel PHP Framework and CodeIgniter. Experienced hardware support technician skilled in installations, configurations, testing, and troubleshooting. Proficient in PHP, SQL Databases, HTML, CSS, and familiar with SCRUM methodology. A problem-solving oriented individual, quick learner, and able to work effectively under pressure. Committed to delivering high-quality work and continuous self-improvement. Ability to learn, study and incorporate new knowledge. Strong research skills for gathering and analyzing data.

Education:

Bachelor's Degree in Computer Engineering

Instituto Superior Politécnico José Antonio Echeverría (CUJAE)

Work Experience:

Backend Developer, K&J Open Solutions, startup March 2022

Designed and created SQL databases for web applications.

Developed server-side applications using Laravel PHP Framework and CodeIgniter.

Collaborated in team-based SCRUM projects, ensuring timely delivery and high-quality code.

Hardware Support Technician and Hardware Reseller, ABC Tech Solutions March 2021 - March 2022

Provided maintenance and support for computer systems and peripherals.

Conducted installations, configurations, and troubleshooting of hardware and software.

Monitored system performance and resolved technical issues promptly.

Skills:

Programming Languages: PHP, Java, TypeScript

Frameworks: Laravel, CodeIgniter, Angular, JQuery

Web Development: HTML, CSS, JavaScript

Tools: Git, WordPress, Microsoft Office Suite, Trello, Asana, Zoom, Calendly, Google tools

Languages: Spanish (Native), English (Basic-Intermediate)

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