Customer Service Store Manager
Resume:
Michael Inglehearn
Denver, CO
************@*****.***
I'm a 31 year old with years of customer service experience on top of management experience and skills. I work very well with others and work just as well by myself. I believe that even managers need to "get their hands dirty" and do the work shoulder-to-shoulder with their employees. I want to find a company where I feel valued and can grow not only for myself, but for the company. Authorized to work in the US for any employer
Work Experience
Returns Manager
Appliance Factory & Mattress Kingdom - Thornton, CO February 2023 to Present
People return products everyday. I make sure that when they get back to the warehouse that they are processed correctly in the company system (E-Pass) and send it to the right place to keep production going. I physically wrap "back to stock" products and move all products to where they belong after processing.
District Manager
Beef Jerky Outlet - Lakewood, CO
June 2021 to Present
I manage 3 stores throughout Colorado. Lakewood, Breckenridge, and Manitou Springs. I make sure the day-to-day stuff is taken care of by working at Lakewood 4 days a week and going to Breckenridge and Manitou Springs once a month. My responsibilities are placing orders, checking inventory, adding/ dropping product, making sure stores are cleaned and up to snuff, employee training, hiring/firing. Store Manager
Beef Jerky Outlet - Lakewood, CO
May 2019 to June 2021
Work with employees to make sure we are breaking through our goals. Hire the right staff for success. Handle cash. Set up signage based on new deals/sales. Attend weekly meetings with the owner along with monthly meetings with CEO and other top executives. Making sure the sales floor and the back stock area is kept neat and clean/clearly marked. Create schedules/confirm timesheets. Keep track of inventory/order supplies and products.
Store Manager
Discover CBD - Lakewood, CO
January 2018 to May 2019
Manage 2 stores along with employees, take care of cash, work with customers, in charge of the day- to-day. Make sure the sales floor is clean and in working order. Take care of inventory, purchase any office supplies needed.
Lead Cook
Ameristar Casinos, Inc. - Council Bluffs, IA
January 2015 to August 2018
Manage all cooks on the line to maintain excellence. Making sure they keep clean and get breaks on time. I'm also in charge of orders and inventory to make sure we don't run out if anything for the week. Education
Audio Arts
Columbia College-Chicago
Diploma
Tippecanoe Valley High School - Akron, IN
Skills
• Sales
• Scheduling
• Retail Management
• Inventory
• Customer Service
• Cash Handling
• Training
• Management
• Sales Management
• POS
• Leadership
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