Customer Service Entry Level
Resume:
Luiz Rosalinski
Pompano Beach, FL *****
************@*****.***
Detailed mold remediation with 12 years of experience conducting asbestos removal jobs. Expert at tackling daily duties such as site and site while continually maintaining safety. Accurate and hardworking with dedication to complete projects correctly and on time. Detail- oriented water mitigate and Mold removal brings extensive construction background and specialized experience on challenging projects. Smoothly leads team members to meet goals, maximize performance and maintain important safety standards. Knowledgeable about applicable codes and industry best practices. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Work Experience
Manager Mitigation,emergency,Mold,Fire Restoration 1800 water Damage Belfor - Pompano Beach, FL
January 2018 to January 2023
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Delivered positive customer experiences by implementing effective quality assurance practices. Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies. Established organizational vision and developed strategies to achieve sales and customer service goals. Developed incident management strategies to promote troubleshooting, root cause analysis and timely resolution.
Performed timely and budget-complying project management on multi-faceted issues. Reduced costly waste in manufacturing by identifying and eliminating overproduction. Facilitated timely and comprehensive audit preparations or inspections,test for positives results Restoration Technician
Tri County Restoration - Deerfield Beach, FL
February 2013 to December 2017
Provided restoration services for structures that have been damaged by fire, mold, water, and weather. Verified moisture presence and sprayed and fogged upholstery, carpets, and accessories with fabric conditioners and protectors.
Kept production team moving forward for progress in daily site operations. Sliced and scraped mold to dislodge and shoveled into disposal bags. Monitored machine operation and verified performance met production requirements. Utilized good manufacturing practices and adhered to standard operating procedures every day in order to provide consistent, high-quality results.
Kept work areas clean, neat and organized for efficient operations. Operated remove mold and bottle quality verification equipment accurately while quickly addressing machine malfunctions.
Observed inventory allocation to maintain material needs and production deadlines. Alerted purchasing of shortages or damaged goods identified when unloading trucks. Service Technician
Serpro ft Lauderdale - Florida
April 2009 to January 2013
Setup and operated mechanical and manual servicing equipment. Provided restoration services for structures that have been damaged by fire, mold, water, and weather. Education
Associate of Applied Science in Technology Education Positivo Brazil - Curitiba Brazil
December 1985 to December 1985
Skills
• Staff development Maintenance & Repair
Inspection experience Friendly, positive attitude
Customer Service Safety protocols and procedures
English: Portuguese:
Professional Native/ Bilingual
Spanish:
Full Professional
• Restoration Industry Experience (10+ years)
• Fire Restoration (3 years)
• Restoration (10+ years)
• Mold Remediation
• Service Technician Experience inspection for insurance release in case of total loss, analyze whether it is possible to have more ways to restore or was it fraud BRADESCO INSURANCE (2 years)
• Water Damage Restoration (10+ years)
• Incident Management (10+ years)
• Supervising experience/crew (10+ years)
• Drywall
• Change Management (10+ years)
• Quality Assurance (5 years)
• Profit & Loss (10+ years)
• Manufacturing
• Landscape Maintenance
• Root Cause Analysis
Languages
• English/Spanish/Português - Expert
Certifications and Licenses
WDR/FSD/FDR/Mold IICRC
Present
Contact this candidate