Objective

Tenacious action-oriented team player with 25+ years of experience; seeking a challenging position in program/project management

Education

Bachelor of Science in Business Administration (with Honors): Minor in Biblical Studies: University of Northwestern – St Paul, MN (1988)

Certifications: Sexual Assault Prevention, Crisis Intervention, Disaster Response (2014)

Work Experience

Religious Education (RE) Coordinator, Air Combat Command (ACC) Headquarters Chaplaincy (HC), Langley AFB

2017 – 2022 20 Hours/Week

Advises the Wing Chaplain and subordinate chaplain on recommended direction for religious education and youth programs.

Analyses demographic data and determines the religious education and youth program needs and requirements.

Focal point for policies and practices in religious education and youth programs across the Installation.

Provides supervision to all Protestant religious education and youth ministry volunteers.

Assesses resource needs and deficits in order to meet the needs of religious education and youth ministry programming across the installation.

Evaluates the Installation Training Plan for religious education and youth ministry volunteers.

Served as Director for the Protestant Vacation Bible School for three years

Served as Chapel Family Festival Director, held quarterly with over 1,500 military, families, and retirees in attendance for four years

Administrative Assistant/Substitute Teacher/Floater, Hampton Christian Academy, Hampton VA

2012 – 2015 15-20 Hours/Week

Day-to-day front office operations; coordinating, resourcing, and organizing

Clerical, customer service and teaching support; augmenting, fill-ins, supplemental

Skilled operator: MS Office Suite, and easily adapted to proprietary school systems

Commercial Broker’s Assistant, Cornwall and Stevens, Lubbock, TX

1993 – 1994 40 Hours/Week

Maintained customer relations; hospitality, policy tracking, follow-ups

Provided recommendations for required coverages; state regulations, job types, scope

Advised on active claims; litigations, statuses, retentions

Senior Commercial Claims Adjuster, MSI Insurance, St. Paul MN

1990 – 1993 40 Hours/Week

Managed customer accounts: investigated claims, determined coverage, and negotiated settlements, and prepared claims for litigation

Coordinated with legal counsel for over +200 claims at a time

Trusted with One-million-dollar discretionary spending authority

Meticulously reviewed and advised insured customers/companies on loss prevention

A property-casualty insurance subject matter expert

Chartered Property Casualty Underwriters (CPCU) claims adjuster certified

Volunteer Experience

Assistant Coordinator, Peninsula Dream Designs, Hampton, VA

2015 – 2016 Marketing/public relation’s coordinator for a non-profit; led 30-member volunteer team to provide cost-free prom dresses and support to underprivileged teens

Key Spouse, ACC/A3, Langley AFB

2012 – 2014 Human relations coordinator for ACC/A3 deployed member spouses

Church finance officer and event planner, Southside Vineyard, Smithfield, VA

2011-2015 Built and implemented the church’s financial budget, protocols, and safeguards, lead planner for community outreach and church events

Key Spouse Leader, Laughlin AFB, TX

2008 - 2010 Support leader to 100+ spouses transitioning into military life including monthly meetings on relevant topics, commander’s call briefings, regular phone and personal contacts

2009 Creator of “The Amazing Race”, partnered 10 local businesses with Air Force spousal leaders; provided social moral boosting activities for spouses and provided businesses with the opportunity to showcase products/services in a creative challenge

Lead planner/coordinator, Faith Baptist Church, Einsiedlerhof, Ramstein AB

2004 - 2006 Raised over $25, 000 for medical team travel to Polish orphanage

USAF exchange officer spouse, RAF Brize, Norton, UK

2001-2004 Appointed as military ambassadors to RAF community; Promote understanding and trust between the U.S. Air Force, foreign forces and their families

Judge Advocate General (JAG) subrogation assistant, Reese AFB, TX

1993-1994 Volunteer Agent serving to Identify and recover Air Force funds from outside agencies; Crop loss investigator and auto claims recovery

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