Ameline Kaptoum

Location: Massachusetts Phone: 774-***-**** Email: ad0w2r@r.postjobfree.com LinkedIn: URL Linked

Key Qualifications:

Demonstrated Business & Product Development Expertise in an Agile Environment: 10+ years of experience in facilitating stakeholders’ engagement and teams in the development and deployment of software and business technology.

Certified Safe 6 Scrum Master seeking to leverage Scrum and Agile skills, and business analysis skills to ensure organizational success through improving team performance and raise efficiency in product delivery; Coaching Agile teams to self-manage and become high performing.

Expertise in designing and developing team alignment strategies, team management, strategic planning, and leadership skills.

Certifications:

Certified Professional Scrum Master (PSM I&II)

Certified Scrum Master (CSM)

Certified Safe Scrum Master (SSM)

Skills:

Knowledge of various Agile frameworks: Scrum, XP, Kanban Principles, Safe (Scaled Agile Framework).

Tools and Technical Skills: JIRA Confluence Azure DevOps Boards Microsoft Office Suite SharePoint G-Suite Google and Microsoft Video Conferencing software, User story writing, Planning Poker.

Experienced in Agile techniques: Customer Centricity, Continuous Learning, SDLC and Community of Practice (CoP).

Business Skills: Business Analysis, Project coordination, Risk management Analysis, Meeting Facilitation and Agility

Leadership skills: Outstanding and excellent oral and written communication skills, strategic planning, team mentoring, effective decision-making, excellent time management and Problem-solving skills, Servant Leadership and Negotiation skills.

Professional Experience:

Snr. Scrum Master/Agile Coach, Liberty Mutual Boston, MA November 2021 – Till Present

Successfully identifying and managing dependencies to prevent schedule slippage, enabling seamless project execution.

Implementing capacity planning techniques, ensuring optimal resource allocation and timely delivery of project milestones.

Leading and facilitating all agile program processes including program backlog refinement, product increment planning, retrospective and Scrum of Scrums.

Supporting 2 scrum teams (3 ARTs) in a Safe environment of 15 scrum teams to deliver value on a large complex financial product involving cloud computing and integration of large databases in AWS.

Facilitating scrum/agile processes, escalate impediments, manage risk, promote architectural strength, and help to drive continuous improvements at the program level.

Coaching and mentoring teams on urgency, ownership, accountability, and facilitated continuous improvement.

Facilitating value stream mappings to understand the waste in the organization system and guide on best business process design to optimize the flow of value faster to the customer.

Supporting the product owner in prioritizing features and defining project goals, ensuring alignment with customer needs and business objectives.

Administered all Agile ceremonies for an Agile team of 12 members, including Daily Stand Up, Iteration Planning, Iteration Review, and Iteration Retrospective.

Coached Agile team to increase their throughput using techniques including swarming, and high-collaboration approaches such as Paired Programming.

Leveraged tools such as Jira, Rally and Mural to track team progress and promote collaboration.

Coached PO on Agile methods for user story prioritization and backlog refinement, to optimize effective focus on value delivery.

Safe Scrum Master US Bank, San Antonio, TX (Contract Position) June 2019 - October 2021

Coordinated all Scrum ceremonies including Iteration Planning, Daily Standups, Iteration retrospectives, Iteration Reviews, and Backlog Refinement for an Agile team of 8.

Influenced continuous improvement values for existing processes while promoting innovation of new product development. processes, leading to the integration of solution architectures such as SAS.

Provided actionable insight to the Agile team during Retrospective events to ensure open discussions.

Assisted PO with effective Backlog Refinement, prioritization, estimation and establishing Acceptance Criteria.

Used the Scrum of Scrums event to coordinate cross-team dependencies and collaboration.

Introduced working agreements to promote transparency and clarity within the Agile team.

Coached Agile team on the value of test automation practices to ensure continuous delivery.

Scrum Master JPMorgan Chase & co, (Contract Position) Texas, November 2016 -May 2019

Organized and facilitated scrum team events and related meetings.

Assisted Product owners with backlog prioritization, backlog grooming, release planning.

Facilitated backlog grooming to achieve enough ready stories for the next sprint and reduce time of sprint planning.

Monitored progress using the sprint report, velocity, burn up and burn down charts.

Coached the scrum team and stakeholders where necessary to agile practices as outlined by the Scrum Framework.

Managed the Scrum Event calendar to ensure all event meetings are held and stay within the time box.

Project Manager CBRE - Dallas, Tx (Contract Position) May 2014 - November 2016

Collaborate with cross-functional teams and stakeholders to gather and define clear and comprehensive business requirements.

Employ various techniques, such as interviews, surveys, workshops, and observations, to extract detailed requirements.

Translate business requirements into user stories with well-defined acceptance criteria.

Ensure that user stories are actionable and valuable to the development team.

Take ownership of the product backlog, ensuring that it is well-maintained, prioritized, and aligned with project objectives.

Continuously refine and groom the backlog to enhance its readiness for sprint planning.

Actively participate in sprint planning meetings, collaborating with the Scrum Team to select user stories for upcoming sprints.

Process Improvement Specialist, Bread Financial, Columbus, OH July 2010 - April 2014

Gathered and documented user stories, ensuring clear and concise communication between stakeholders and the teams.

Collaborated with Product Owners and Scrum Team to refine user stories, making them ready for sprint planning.

Assisted in prioritizing the product backlog, focusing on delivering maximum value to customers in each sprint.

Created detailed functional specifications, clarifying requirements and acceptance criteria for development teams.

Fostered effective communication between developers, testers, and stakeholders to address queries and ensure common understanding.

Conducted sprint reviews and retrospectives, providing valuable feedback for process improvement, and enhancing team efficiency.

Educational Qualification:

Bachelor of Business Administration, University of Buea, Cameroon

Contact this candidate