Richard Lett

784-***-**** ad0w1g@r.postjobfree.com Rockwell, NC 28138

‘SUMMARY

Flexible hard worker ready to learn and contribute to team success.

Successful Fight Attendant with strong dedication to safety and customer service. Smart and

Polished with dynamic interpersonal skils. Known for excellent service and friendly. personable

attitude.

Dedicated employee known for punctuality, pursuing employment options where good customer

service and positive attitude will make a difference.

Dependable team member trained in register operations and customer service. Contributes to

smooth front-end operations and goes beyond requirements to handle customer needs. Reliable,

team-oriented, and efficiently completes assignments.

‘SKILLS

* Brand promotion © Equipment oversight

* Public interaction * Problem resolution

* Company culture and values * Planning & organizing

* Adult AED and CPR * Customer service

* FAA regulations * Communication

© Safety procedures * Good work ethic

© Training and coaching * Team building

© Administrative tasks

EXPERIENCE

Fight Attendant, Psa Airlines, January 2005-April 2017

Vandalia, OH

* Attended trainings in customer service. confiict resolution techniques and safety procedures to

remain current on new requirements and procedures.

* Offered answers to passengers’ questions and resolved issues that arose during fights.

* Followed safety. passenger and supply pre-fight checkiist.

* Instructed passengers on safety and emergency procedures and answered questions related

to fight.

Kept cabin neat, clean and professional in appearance.

Conducted preflight checks to assess general condition and cleaniiness of aircraft.

Demonstrated satety equipment and procedures to meet FAA guidelines.

Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for

emergencies.

* Administered and coordinated emergency procedures or care, enhancing onboard safety.

* Greeted passengers to assist in finding seating assignments and property stowe items in

overhead or under-seat storage.

* Participated in pre-fight briefings to discuss fight details, weather and service plans.

* Kept customers seated and camy-on baggage stored properly to comply with safety

regulations and procedures.

EDUCATION AND TRAINING

Associate of Arts

Biblical Studies, NC College of Theology . Wilmington, NC June 2002

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