Doris Judith Salvador Melendez

Roosevelt, NY **575

516-***-****

ad0vxv@r.postjobfree.com

Summary

Flexible hard worker ready to learn and contribute to team success.

Highly-qualified business administration professional driven to oversee operations with results-oriented mindset. Versed in best practices and strategies for streamlining workflows.

Skills

Multitasking

Team management

Communication

First Aid/CPR

Experience in leadership

Strategic Planning

Training and development

Experience

August 2020 to March 2021

The JHON JHON Morganville, NJ

Administrator

Improved office organization by developing filing system and customer database protocols.

Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.

Enhanced company's reputation through media exposure and other public relations work.

Executed on-time and under-budget project management on complex issues for senior leadership.

Attended industry leadership meetings to network with professionals and source cost-saving solutions.

Identified needs of customers promptly and efficiently.

Enforced company policies, answered coworkers' questions and trained new personnel.

Identified operational and performance issues and worked with managers to resolve concerns.

Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.

January 2007 to March 2020

ENT and Allergy Associates LLC Garden City, NY

Medical Assistant

Performed preliminary physical tests to accurately record results in patient history summary.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Scheduled appointments for patients via phone and in person.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Educated patients about medications, procedures and physician's instructions.

Organized charts, documents and supplies to maintain team productivity.

Contacted pharmacies to submit and refill patients' prescriptions.

Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Assessed, documented and monitored vital signs for patients within outpatient setting.

Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Efficiently performed insurance verification and pre-certification and pre-authorization functions.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Followed all principles of asepsis and infection control to meet patient safety guidelines.

Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.

Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.

Contributed to office operations by triaging patients by severity of medical complaint.

Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.

Coordinated and executed medical waste disposal according to governmental and organizational standards.

Batch-scanned and indexed patient charts to improve data availability while maintaining security.

Measured patient peak flows to improve workflow efficiency.

Implemented inventory tracking system to maintain product accessibility and lower equipment cost.

Processed and produced ER, OR and portable x-ray information to assist diagnosis.

Helped residents achieve program goals and increase independence.

Education and Training

June 2020 The JHON JHON Institute Morganville, NJ

PMU Tech. Permanent Cosmetics And Tattooing

June 2020 America Academy of Micropigmantation

DAAM Permanent Cosmetics And Tattooing

June 2020 The JHON JHON Institute Morganville, NJ

Plasma Fibroblastic Pen Tech. Skin Care

December 2006 Health And Technology Institute Garden City, NY

Medical Assistant Health Care

June 2000 Roosevelt HS Roosevelt, NY

High School Diploma

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