Steffin Alex

Mobile: +91-917*******

Email: ad0vui@r.postjobfree.com:ad0vui@r.postjobfree.com

Looking out for a challenging, dynamic and growth oriented overseas position in Customer service and Management in Hotel service sector, through which I can apply and enhance my skills to work in a competitive environment and carve a winning edge for the organization through continuous learning, result oriented hard work, dedication.

Well-organized, proven ability to manage time and activities effectively.

High personal integrity, and able to relate to and create trust in all.

Strong customer service, communication, negotiation and convincing skills.

Ensure the best possible and following the Company's approved procedures.

Strong sense of respect, dignity, compassion, motivation, privacy and confidentiality.

Outstanding project management and communication skills

Having Well-versed knowledge in customer service and problem solving skills.

Having excellent Procurement, sales, marketing, and customer service.

Employment (Service Industry: Hotel) –

WORKPLACE

DESIGNATION

DURATION

Taj Fisherman’s Cove - Chennai

Bartender

June 2010-Jan 2012

Flair Monster Institute of Bartender- Chennai

Trainer

Feb2012-Mar2015

Dunzo -Chennai

Team Lead

July 2015-October2017

Trella Roof Lounge Bar-Chennai

Captain

October 2017-Jan2019

Hotel Transit- Chennai

Manager

Jan2019-March2020

BMW India financial services pvt ltd-Chennai

Asst Finance Manager

September 2021-Mar 2022

Coral Bistro - Maldives

General Manager

June 2022 till date

Role & Responsibility:

Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Developed new signature cocktails to support bar marketing brand and increase profits.

Managed cash and bar revenue during special promotions or sporting events.

Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.

Recruited, trained new bartenders; bar backs; scouted and auditioned performers for various special events.

Carried out all repairs/rectifications, modifications, fabrications and overhauls in accordance with approved documentation and correcting the quality standards.

Freelancing bartender for all banquet events till date & recruiting staff, providing customer service and needs

Building sustainable relationships of trust through open and interactive communication.

Supporting marketing by attending trade shows, conferences and other marketing events

Understanding the knowledge of product will meet client requirement

GRADUATION

UNIVERSITY

PLACE

YEAR

PERCENTAGE

Professional course –Bartending

B-Mann School of Bartending

Chennai

2011

90%

Diploma in Hotel Management & Catering Technology

Global Institute of hotel Management

Chennai

2011

90%

Higher secondary

St. Joseph higher secondary school

Chennai

2008

60%

Secondary school

St. Joseph higher secondary school

Chennai

2006

65%

Name :Steffin Alex S/O Alex.K

Nationality :Indian, Male

Age & Date of birth :30 years, 20/09/1991

Educational Gird :Hotel management

Marital Status :Married

Languages Known :English and Tamil

Declaration:

I hereby declare that the above furnished details are true to the best of my knowledge and believe.

Thank you.

(Steffin Alex)

CAREER OBJECTIVE

PERSONAL PROFILE

ABILITY & SKILLS

EMPLOYMENT HISTORY

ACADEMIC HISTORY

PERSONAL DETAILS

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