Kristen Ponio

Great Customer Service, Financial Services Specialist

Largo, FL 33774

ad0vtn@r.postjobfree.com

727-***-****

Seeking a clerical work from home customer service position within a strong sustainable company. Authorized to work in the US for any employer

Work Experience

Financial Services Specialist

SunTrust Bank now Truist - Largo, FL

November 2021 to Present

I provide high quality customer service to my clients and most importantly focus on their needs here at Truist. Smile, welcome them and help them to meet their needs financially and refer them to a banker or a financial consultant.

Publix Cashier

Publix - Largo, FL

November 2020 to April 2022

I was a cashier at Publix. I helped in the bakery and produce. I also have experience as a cake decorator Preschool Teacher

Loving Arms - Largo, FL

May 2021 to November 2021

I was a preschool teacher, I have a passion for children to teach them, care for them and give them tools to use to cope with the frustrations of life, (deep breaths, one on one time) and teach them how to use their words and be responsible for their actions, and find self control in those moments of frustration. As soon as I come in all 10 of my babies surrounded me and hugged me, it’s the most rewarding feeling. Server/Customer Service

TJ's Italian Café

August 2017 to March 2018

I was a server as I gave high quality customer service. Customer Service/Car detailing

Sunshine Car Wash

April 2017 to September 2017

Florist/Cake Decorator

Winn Dixie - Largo, FL

June 2013 to February 2016

The position I held was Florist. I got promoted to the position of a Cake Decorator shortly after due to my hard work and dedication.

Education

GED in General

Keiser University & SPC - Clearwater, FL

Skills

• Outlook

• Word

• Fast learner

• Customer Support

• Customer Service

• Customer Care

• Floral Design

• Car Wash

• Cake Decorating

• Detailing

• Food safety

• Cashiering

• Baking

• Preschool experience (Less than 1 year)

• Experience with children

• Classroom experience

• Toddler care

• Teaching

• Curriculum development

• Food handling

• Infant care

• Classroom management

• Banking

• Clerical experience

• Babysitting

• Financial services

• Retail sales

• Time management

Languages

• English - Expert

• Spanish - Beginner

Certifications and Licenses

Certificate of recognition

November 2022 to Present

Assessments

Reliability — Expert

January 2020

Tendency to be dependable and come to work

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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