Customer Service Supply Chain, Dispatcher
Resume:
Eleanor Gail Till
Tomball TX 77375
Cell Phone 409-***-****
Work Experience:
Hoover Ferguson
Tomball TX 77375
• Type of business: TANK RENTAL/COMMON CARRIER
• Position: Logistic specialist/dispatcher
• Employment: 07/19-05/07/2020 (lay off)
Duties: Creating/building orders/BOL’s/SDS and last containments as needed for drivers. Dispatch to company drivers and owner operators. Monitored and dispatched Houston Tx, Denver Co and Midland TX. Monitored drivers ELD and HORS. Created a daily shift report/handover for Houston TX, Denver and Midland at end of shift. Assist driver with tank (ISO) set ups for fracking locations and refilling tanks at customer request. Yard inventory. Daily driver log of availability. Worked both local and long-haul board. Providing customer with delivery quotes. Sending trailers out to tank wash as needed.
• Software used: TMW/Blue Tree Fleet manager/Excel/Outlook
Insite 360Fuel Quest
9 Greenway Plaza
Houston TX
• Type of Business: Fuel Supply Chain Management
• Position: Logistic Specialist
• Employment date: 08/11-07/19
Duties: Effectively managing and monitoring fuel level, coordinating and scheduling deliveries for sites. Monitored over 300 plus locations every night. Trouble shooting terminal, allocation and or equipment issues to ensure sites received their deliveries. Spoke with supplier daily basis requesting additional allocation and for additional pull points. Did best buy and strategic sourcing to provide the best price possible for sites. Assisting sites with fuel delivery and invoicing. Building orders and sending out to a common carrier. Assisting customers through Salesforce.
• Software used: FMS/Salesforce/Zendesk/Outlook/Excel/Cisco
Texas Transeastern
4510 Washington Blvd
Beaumont TX 77707
• Type of Business: Common Carrier (Gasoline Hauler)
• Position: Dispatcher
• Employment date: 2/11- 7/11/2011
Duties: Customer service, scheduling deliveries to customer, handle dispatch for both Beaumont and Lufkin Terminal as well as, billing, invoicing, driver payroll. Dispatched company drivers and owner operators. Trouble shooting in the event there were terminal issues seeking alternative pull points for customers deliveries. Company used manual logs. Prepared and printed paper dispatch daily for drivers.
Software used: TMW/Telepoint/Outlook
Lowes
4120 Dowlen Rd
Beaumont, TX
• Type of Business: Home Improvement
• Employment date: 3/07- 6/10
• Position: CSA/ Commercial Sales
Duties: Customer Service, answering phones, processing credit payment and setting up new accounts. Assisting customers with purchases such as special orders and cost estimates. This is a very fast paced position and requires the ability to multi task as well.
• Software used: Genesis
Clarksville Oil & Gas
N. 1407 ENE Loop 323
Tyler, TX 75713
Employment date: May 1990-Aug 1995
• Type of Business: Fuel Jobber
• Position: Terminal Manager
Duties: Payroll, Collections, Scheduling delivers, data entry, billing, logistics, maintaining fleet and expense. Sales experience converting convenient stores from one brand to another and giving fuel bids. Hiring new drivers and running MVR reports. Taking calls from convenient stores with recording current stick readings to determine how much fuel they may need. Maintaining Haz-Mat certifications for drivers and scheduled safety meetings. Certifications have had Haz-Mat as well. Contacting refineries to have loading cards made for new drivers. Checking all BOL’s and matching them with the refineries loading ticket.
Reeves Oil Co
4010 W. Marshall
Longview, TX
• Employment date: 6 months
• Type of Business: Fuel & Oil Jobber
• Position: Dispatcher:
Duties: Scheduling deliveries, Billing, Collection, Order Bulk and Packaged Goods. Monitoring inventory in bulk and packaged goods. Fleet maintenance, and fuel sales.
Caddx Control, Inc.
1420 N. Main Street
Gladewater, TX 75647
• Employment date: Aug 1996-May 2000
• Type of Business: Manufacturing Co
• Position: Inventory Control/ Office Manager
Duties: Inventory Control, A/P, A/R, Collections, Billing and setting up new accounts. Preparing monthly and quarterly reports for sales and job cost. Creating new purchase orders and calling vendor to extend or increase the amount of goods to be received in. Creating work orders as new orders come in for production line. Creating new Bill of Materials list or changing them if we have a product or change in cost of goods. Maintaining Inventory from raw materials stage till it became a finished product. Confirming product received from receiving.
Skills: Heavy data entry, multiple phone lines, sales, 10 key by touch, multi task, problem solving.
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