Customer Service Area Manager

**** ****** **

Joe Aker College Station, TX ***45

979-***-****

***.****@*****.***

Area Manager in Food Industry

EXPERIENCE SKILLS

Pei Wei, College Station, TX — Market Manager Great With Computer and

July. 2017 - Current Spreadsheets

Hired/ Trained Employees & Managers, troubleshooting issues for Excellent Customer Service

Region’s General Managers, oversee all operations of 2 units, and PnL

Maintain and enforce Food

review.

Standards

Employee Retention and

Papa Murphy’s, Bryan, TX — Operation Manager/ Store

Owner motivation

Jan. 2006 - June 2017 Exceptional Time

Hired/ Trained Employees & Managers, Schedule, inventory, DMA TV & Management

Local Marketing, oversaw all operations, and PnL review. Most

Lead by Example

importantly took care of customers and food quality.

CiCi Pizza, College Station, TX — Multi Unit Manager

Nov. 2004 - Jan. 2006

Hired/ Trained Employees, schedule, inventory, handled customer issue,

and food quality.

Bennigans, College Station, TX — Kitchen Manager

Nov. 2000 - Jan. 2004

Hired/ Trained Employees, schedule, inventory, and food cost.

United States Marine Corps, San Antonio, TX — Sgt. and

Communication Chief

May 1994 - July 2002

EDUCATION

USMC Leadership Training, Pendleton, CA — Graduated

June 2000

Texas A&M, College Station, Texas — 2 Years

Aug. 1994-May 1996

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