Summary Systems engineer with more than ** years of experience, I currently work as a Scrum Master with extensive knowledge in: RPA, information systems, databases, web development technologies, automated testing, Unix platform, cloud, among others. I feel comfortable leading large teams in processes and product development, I have experience in consulting with clients and other interested parties to gather requirements, define scopes and establish project plans. Ability to manage complex and high visibility technical projects. Effective in technical support, inventory management and customer relationship development. Skills ORACLE, SQL SERVER, postgreSQL,

mySql, ASP, Phyton, VBscript,

JavaScript, HTML, nodejs, CSS, C#, PL

SQL, Oracle Forms, JAVA, node js,

Oracle Reports, Reporting Serivices, On

Base, RPA (Cartes), Blue Prism, SAHI,

jobScheduler, AWS, Linux, bash script

(SSH)

Rector y Axcelx, MS Visio, MS Project,

MS Excel, MS Word, Git, BitBucket,

Github, GRAFANA, Jira, Confluence,

Sprint Planning,Meeting

Participation, Workflow, Analysis,

Public Speaking, Customer

Communication, Scrum Processes,

Agile Best Practices, Project

Management, Backlog Management,

Data Analysis, Project Team

Coordination, Systems Analysis, Risk

Analysis

Experience 05/2021 - Current

Scrum Master, Liberty Mutual Andes Market, Remote

Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

Planning and policy development for the Information Technology Department (IT).

Promote effective team results by setting expectations for team members and facilitate conflict resolution.

Provide decisive leadership focused on project deliverables and team accountability.

Provide impact by leading teams using IT strategy and seeking innovative solutions.

Manage the design, development, and implementation of internal Policy Administration

Systems within established timeframe and budget.

Lead team members to perform their roles efficiently so that project goals are achieved.

Work with business partners to identify key goals and ensure they are met.

Proactively ensure compliance of information security and control procedures.

Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.

Gina Tahhann

774-***-**** • ad0vkl@r.postjobfree.com • BELLINGHAM, Massachusetts 02019

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Led sprint reviews and planning meetings to promote full team engagement.

Worked closely and listened to team members' feedback to identify issues and resolve conflicts.

Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.

07/2018 - 04/2021

RPA Developer, Blackfin, Venezuela

Developed and implemented RPA solutions to improve operational efficiency.

Created and maintained automation processes for large-scale projects.

Analyzed existing systems, identified areas of improvement, and automated manual tasks. 02/2017 - 07/2018

Project Chief Lider, Liberty Mutual, Venezuela

M Manage migration project from, to Oracle, customized enterprise software solution that integrated business processes

Delivered turnkey application that reduced cost and maintenance, saving of personnel hours monthly and software licensee

Manage migration project from survey System (SMD) to Web system using technology's like: JAVA, JSON, XML, Web Logic, Oracle SQL, Integrations SQL Server

Maintenance of Integrations SQL Servers of different data extraction processes

Development analysis reports to support Business Intelligent Area using SQL Reporting Services.

10/2006 - 02/2017

Project Leader, Liberty Mutual, Venezuela

Lead team members to perform their roles efficiently so that project goals are achieved

Work with business partners to identify key goals and ensure they are met.

Manage Oracle projects, Web document management system

Maintenance of Oracle applications

Quality control test management

Manage IT service providers and vendors to ensure optimal contract value and execution

Display strong interpersonal skills and ability to work with stake holders across different teams, business units and vendors.

Assign and oversee the daily tasks of technical personnel while ensuring all Education and

Training

12/2005

Bachelor Degree Project Management

Universidad Central de Venezuela

07/2001

Bachelor of Science, Computer Science and Programming Universidad Nacional Experimental De Las Fuerzas

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Languages Spanish: Native

English: Advanced

Arabic: Fluent

Accomplishments Certifications:

RPA Developer Rigel Tecnologies Abril 2020

Scrum Fundamentals Certified License Number 835475

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