Cindy Chynoweth

Full Stack Coding Developer, Data Analyst

ad0vj3@r.postjobfree.com • 801-***-****

LinkedIn • West Haven, UT 84401

Summary

Tech-savvy and solution-driven professional with extensive experience in leading all aspects of front-end software development, developing web applications and software solutions for businesses. I have a proven track record with 14 years of experience in development and analysis, implementing high-quality user interfaces and software solutions to meet domestic and international customer requirements. Proven ability to troubleshoot and debug complex web applications while collaborating with stakeholders to ensure the timely delivery of projects. Expert in React, JavaScript, HTML, and CSS, NodeJS successfully creating intuitive, innovative, and user-friendly applications and software solutions. I am dedicated to staying up-to-date on web development trends and technologies. Passionate about problem-solving and collaborating with top-notch teams to develop meaningful experiences.

Currently taking Data Analytic courses through edX Technical Proficiencies

Programming:

JavaScript, SQL, NoSQL, React, Node.js, Handlebars, jQuery, Python Frameworks: CSS3, HTML5, Express, Bootstrap, MERN

Tools: Heroku, GitHub, MongoDB, MySQL, VS Code, RESTful and JSON APs, Google Docs, Five9, Looker, JDelphi, Scrum, Excel

Career Experience

Hawx Smart Pest Control, Ogden, UT 2022 – Present

Task Enforcer (Data Analyst)

Identify problems and recommend viable solutions by collecting and analyzing data. Present findings to decision-makers and consult with managers to ensure change effectiveness. Monitor results of proposed solutions and make suggested modifications as needed. Outperform all assigned tasks and meet overall organizational milestones/objectives.

● Uncovered and addressed root causes for problems by devising new systems, procedures, and personnel changes.

● Thoroughly analyzed large amounts of data and identified unnoticed issues promptly.

● I consulted with management to ensure swift resolution and take action on critical issues without permission.

Focus Workforce Management, Ogden, UT 2022

Recruiter

Ascertained and recruited potential employees and scheduled interview dates. Entered and updated employee data into the database and ran background and drug screenings. Set and applied work schedules, outfits, and supervisor/department assignments. Addressed and resolved overall employee issues and ensured complete satisfaction.

● Mentored and supervised staff from complex backgrounds and instilled a sense of hope and accomplishment.

● Motivated and encouraged teams and rewarded even the most minor successes.

● I enabled each individual to feel appreciated and accomplish anything with dedication.

● Facilitated various individuals’ confidence and inspiration needed for success. Maverik Adventures First Stop, Roy, UT 2021

Fresh Food Assistant

● Prepared and served fresh food for customers, ran the register, and handled cash. I ensured orders for supplies were completed and stored properly and maintained a clean and sterilized kitchen to meet FDA standards. Developed strong customer relationships focused on providing excellent service and quality food.

Self-Employed 2020

Care Provider to the terminally ill person

Delivered exceptional care to terminally ill individuals through strong organizational and time management skills. Provided emotional and physical support to individuals in need with unwavering dedication. Managed resources and ensured individual well-being by leveraging financial acumen. Continued providing care despite immense personal struggle and grief.

Rotech Healthcare, Roy, UT 2019

Customer Service Consultant

Facilitated patient care and third-party reimbursement by supporting the Support Center's customers (patients, referral sources, and employees). Conducted thorough reviews and Quality Assurance for medical necessity and documentation requirements of payors and regulatory bodies. Stayed up-to-date on Medicare, Medicaid, insurance regulations, FDA/DOT, and JCAHO guidelines. Attained comprehensive knowledge of company products and services and all relevant governmental regulations. Processed new order intake to include clinical, billing, and care-related information.

● Ensured compliance with company policies/procedures, including Clinical Programs and applicable laws/regulations.

● Monitored and improved accuracy/quality control during patient contact and data input.

● Created and orchestrated complete files for the Billing Department and offered clients technical services.

● Processed new orders, responded to inquiries, resolved issues, and forwarded to appropriate personnel expeditiously to ensure customer satisfaction.

Teleperformance/AT&T, Ogden, UT 2018

Customer Service Representative

Addressed all customer inquiries, issues, and complaints in various industries. Delivered customers with high-quality service, resolving customer issues and assisting to find viable solutions. Diagnosed and troubleshot customer problems.

● I leveraged robust listening and problem-solving skills to successfully resolve disputes with disgruntled customers.

● I identified and delivered the best possible solution for customer concerns. FedEx Office, Salt Lake City, UT 2016 – 2017

Customer Service Consultant

Assessed customer needs and provided personalized solutions to reach set goals in a retail environment. Offered expert advice on printing, signage, graphics, and shipping product lines to deliver ideal products and services to customers. Extended top-notch services and products to key clients with a focus on meeting maximum customer satisfaction.

● Anticipated customer needs, suggested alternatives, and recommended novel solutions for best fit.

● Entered complex orders into the order system and accurately offered pricing information.

● Leveraged customer-supplied original media and documents to operate printing, binding, and related equipment.

3M Health Information Systems, Murray, UT 2001 to 2015 Clinical Development Analyst/Software Developer

Lead development and maintenance of the Codefinder™ expert system, utilizing Javascript and HTML to derive appropriate codes from ICD-9-CM, ICD-10-CM, and ICD-10-PCS. Collaborated with 3M Health Information Systems domestic and international clients on various team projects. Contributed to quality assurance initiatives such as code reviews and testing of the expert system and knowledge base. Conducted research and analysis of complex clinical classification systems.

● Ensured customer satisfaction by promptly and accurately responding to coding and expert software queries.

● Oversaw and optimized user inputs by writing and completing rules in the knowledge bases.

● Updated knowledge bases to reflect the latest fiscal year revisions, policies, regulations, guidelines, and customer requirements.

Additional experiences as a Medical Record Coding Specialist at Primary Children’s Hospital and volunteering at the Salvation Army Food Bank

Education

Associate of Science in Health Information Management Weber State University, Ogden, UT, 2002

Licenses & Certifications

Certificate, Full Stack Web Development – The University of Utah, Salt Lake City, UT – 2023 Membership

AHIMA (American Health Information Management Association) – Member Key Projects

Weather-Dashboard, Sole Author, Github Link, Live site

● Summary: Weather app that provides a city’s current and future weather forecast.

● Tools: HTML, CSS, JavaScript, Bootstrap, & Google Fonts Object Rational Mapping E-Commerce Back-end, Sole Author, Github Link, Walkthrough video

● Summary: As an internet retail company I want a back end for my e-commerce website that uses the latest technologies. So that my company can compete with other e-commerce companies.

● Tools: JavaScript, React

Third-Party-APIs-Workday-Scheduler, Sole Author, Github Link, Live site

● Summary: A simple calendar application for scheduling your workday.

● Tools: HTML, CSS, JavaScript

Team Profile generator, Sole Author, Github Link, Walkthrough video

● Summary: Application for generating a team profile of employees.

● Tools: HTML, CSS, JavaScript

NoSQL Social Network API, Sole Author, Github Link, Walkthrough video

● Summary: The application is an API for a social network web application where users can share their thoughts, react to friends’ thoughts, and create a friend list.

● Tools: JavaScript

SQL Employee Tracker, Sole Author, Github Link, Walkthrough video

● Summary: Application for tracking employee’s department, employee’s ID number, title, and salary.

● Tools: JavaScript

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