Customer Service Representative
Resume:
2006
Shannon Finlay
702-***-**** **************@*****.***
Objective
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Experience
Homewood Suites By Hilton
Housekeeping Supervisor
Running 4 floors, with up to 24 GRA's.
Assigns credits; replace DD's and refusals.
Room inspections for team members.
Input information for closing and productivity reports. Homewood Suites by Hilton
Guest Room Attendant
Clean, Stock, and straighten guest rooms for new arrivals and stay overs. Restock rooms, housekeeping carts and supply closet. TGI Fridays
Server
Maintained high standards of customer service during high-volume, fast-paced operations. Communicated clearly and positively coworkers and management. Half Shell
Server
Ability to work Independently by multi-tasking and strong attention to detail. Ensure that all guests receive exceptional service. Century 21
Receptionist
Supported numerous customer services and administrative functions. Maintained office supply inventory and placed orders as needed. Survey Sampling International
Customer Service Representative
Gathered information from customers about needs and preferences. Read script and input data verbatim typing 40 WPM. Education
Del Sol Academy
HS Diploma
Skills
Time Management, Decision Making, Problem Solving, Teamwork, Leadership, Customer Service Reference
Alicia Pearman - "Harrahs "
Housekeeping Manager
Sarah Marak - "NYNY"
Cocktail Server
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