EXPERIENCE

**/****-******* *** ******* BCH, FL

Commercial Coordinator

Route Drivers to Calls

Order and Receiving parts

Confirm Appointments for Technicians’

Handle incoming emails for service requests

Manage daily log of pending queues

Handle incoming calls from customers

Coordinating with State UL Inspector for yearly inspections

Assist with payroll

Program panel from the office

Data entry/creating accounts

Dispatch for the Monitoring Station, calling customers when their alarms went off.

Scheduling service calls

Dispatch for the Monitoring Station, calling customers when their alarms went off.

Assisted customers with billing questions

Answer incoming phones/direct calls to appropriate departments

Dispatch Police or Fire when necessary on alarms

EDUCATION

1990

Nova High School

Davie, Fl

Not Completed

REFERENCES

Adriene Hall

Accounting

954-***-****

Tina Buchanan

Coordinator

954-***-****

Norman Greg Small

Special Project Manager

954-***-****

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