Customer Service M A

NEXELY PEREZ

** ****** **. ********** ** ***** 401-***-****

***********@*****.***

Professional Summary

Productive and conscious certified phlebotomist; seeking a position where l can utilize my experience, abilities, and knowledge to achieve career growth.

SKILLS

Customer Service

Interpersonal Skills

Attention to Detail

PROFESSIONAL EXPERIENCE

Specimen Preparation

Ability to Multitask

Bilingual: English and Spanish

CSL Plasma- Warwick Rl

Phlebotomist: (currently job)

Physically moves and is Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process, and following Standard Operating Procedures (SOPs).

Evaluate the donor's vein performance to identify possible problems; make necessary corrections to expedite donation time and ensure product quality and donor safety.

May educate new donors on therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition, and any other information pertinent to the donor.

AMAZON- Providence, RI

Scanner 2022- December 2021 - February

Scan each item's barcode with handheld scanners to record its bin location in Amazon's inventory tracking system.

Inventory tracking system.

I am sorting, scanning, and stacking packages on pallets and helping to get customer orders ready for delivery.

EAST SIDE CLINICAL LABORATORY- Providence, RI

Phlebotomist August 2021 - October 2021

Part of a three-month program

Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Match laboratory requisition forms to specimen tubes.

Dispose of contaminated sharps by applicable laws, standards, and policies.

Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.

Dispose of blood or other biohazard fluids or tissue by applicable laws, standards, or policies.

ADVANCE EMPLOYMENT SERVICES- Providence, RI

Ornament polisher worker, June 2018 - December 2019

Primarily responsible for polishing and buffing stainless steel parts while removing defects such as sport or scratches on the pieces.

She contributed to a team-based environment to maintain line productivity and meet expected deadlines.

They reviewed pieces to assess compliance and note defects.

TACO BELL- Warwick, RI

Food Service Worker June 2018 - October 2018

I worked on several different orders simultaneously.

I communicated with customers regarding orders, comments, and complaints.

Accept payment from customers and make changes as necessary.

To keep equipment and facilities sanitary, performed cleaning duties such as sweeping, mopping, and washing dishes.

I added garnishes and other finishing touches to improve the plating presentation.

Your Choice of CNA Training School- Providence, RI

Phlebotomist Certification December 2021

JUANITA SANCHEZ HIGH SCHOOL- Providence, RI

High School Diploma

June 2018

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