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Customer Service Administrative Assistant

Location:
Cedar Rapids, IA, 52405
Salary:
$17 pppp
Posted:
November 05, 2023

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Resume:

Amanda Schadt

**** *** *** **

Cedar Rapids, IA *2403

ad0vea@r.postjobfree.com

EXPERIENCE

Assistant Manager

Custom Fitness

Cedar Rapids, Iowa

**/**** ** */****

Instructed and Supervised Employees.

Scheduled and conducted interviews.

Prepared payroll reports and commissions.

Processed New Contracts, Set up billing.

Processed Payments via Cash, Check and Credit.

Answered phone calls with exceptional etiquette and

professionalism.

Encouraged and supported both members and staff.

Provided amazing customer service.

Retail and Administrative Assistant

Pooltech

Cedar Rapids, Iowa

02/2016 to 08/2021

Director of First Impressions.

Balanced and organized cash register.

Toured clients showing pools and hot tubs.

Performed Chemistry testing on pool and hot tub water.

Organized and coordinated restocking the sales floor.

Provided top notch customer service.

Leasing and Administrative Assistant

Windsor on the River

08/2021 to 12/2021

Cedar Rapids, Iowa

Scheduled and toured prospective tenants.

Put together and filed complex lease documents.

Actively listened to tenant’s concerns and complaints.

Contracted maintenance to complete work orders.

Followed up with both maintenance and tenants.

Guided tenants through lease contracts and additional paperwork

prior to move in.

Completed the Move Out Checklist and Exit documents

with tenants, collected returned keys.

Administrative Assistant/Customer Service

Habitat for Humanity Restore

Cedar Rapids, Iowa

03/2016 to 08/2020

Responded promptly and efficiently to customer inquiries using advanced knowledge of current inventory and products.

Designated to research and price unique and special items using

expertise of vintage and collectibles.

Researched items via the internet to determine and set pricing

Built solid relationships with clients and staff.

Balanced cash register, prepared paperwork and cash deposit

for nightly bank drop off.

Often complimented by Management for providing exceptional

customer service to our customers.

EDUCATION

Mount Mercy, Cedar Rapids, Iowa

B.A. in English and Criminal Justice

Graduated Cum Laude in 1999

.

SKILLS

Communication

Strong Written and Verbal skills

Proactive and Resourceful

Critical Thinking

Time Management

Strong Work Ethic

Compassionate

Proofreading and Editing

Volunteer Experience

House of Hope

Cedar Rapids, Iowa

07/2017 to 12/2020

Served on Committees for Annual Ball and Christmas fundraisers.

Completed set- up for the ball hotel room, organized seating charts and assisted HOH during and after the event.

Provided day-to-day upkeep of the House. Performed Administrative Assistance for the President, Volunteer Coordinator and Creative.

Volunteer Experience

Helping Hands Ministries

Cedar Rapids, Iowa

04/2014 to 06/2017

Conducted Client Intakes.

Took demographics, financial information.

Contacted Landlords and Utility with payment vouchers.

Made referrals to Legal Aid Waypoint, HACAP and food banks.

Used active listening and insight

when considering our client’s situation.



Contact this candidate