CYNTHIA M. WILLIAMS ad0vd3@r.postjobfree.com

**** ****** *** **** ***** CA. 562-***-****

Profile

Very experienced Unit secretary, Customer Service representative and Monitor Technician. Looking to enhance a Department with a higher Level of quality team work environment. My many years of customs service and Telephone Etiquette will leave a lasting impression on, Doctors, patients, Staff and family members. Experience

Monitor Tech, Kindred Hospial; Los Angeles, ca 2021-present I’m responsible for monitoring all patients with heart issues, I advised medical staff and doctors of any change in heart rhythms, I’m responsible for running strips every 4 hours and documenting all activities. I’m also responsible for call codes related to each patient.

Unit secretary, Alhambar Hospital; Alhambar ca 2018-present Answering all phone calls answering all call lights greeting family members patients and doctors entering doctors orders setting up transportation, Admission and discharge of patients. Making sure all breaks and lunch are taken on time. Unit secretary, Torrance Memorial Hospital;Torrance ca 2015-2018 Answering all phone calls answering all call lights greeting family members patients and doctors entering doctors orders setting up transportation, Admission and discharge of patients. Making sure all breaks and lunch are taken on time. Hunter Donaldson,Brea ca 2013-2016

Working in a call center environment I would answer all incoming calls I would verify demographic information I would check with each patient/customer to see if they have medical insurance if they have an attorney representation and if they did I would collect all monies due for hospital bills unpaid by sending out a lien Education

El Camino College; certification 2011-2012

Skills

I have working knowledge of all hospital equipment I can operate fax machine, I have medical Termanology certification, I have a certificate in computer business applications, I have a BLS and CPR, I have a monitor tech certification