Operations Manager Sales Professional
Resume:
JEFFRY B. TABOR
Raleigh, Nc **613
910-***-**** Cell
**********@*****.***
QUALIFICATIONS
Dynamic, driven Sales Professional. Leader, Manager with extensive experience in both retail and wholesale Automotive Sales, Leadership, Management, Recruiting, Team Building, Education and Sports Coaching. Solid reputation for client retention and development, promotion and creative sales strategies for account acquisition, development and retention. PROFESSIONAL EXPERIENCE
GOSCH AUTO GROUP Temecula, Hemet and Escondido, CA. 2018-Present Corporate Trainer
Group wide duties included but not limited to:
• Recruiting, interviewing and recommending for hire all sales and service candidates.
• Holding training sessions for each store in group and individual one-on-one settings.
• Continued counseling and coaching throughout the month to increase each staff member to reach and exceed store and individual goals.
• Implementing and holding monthly Zoom training sessions on specific topics suggested by the sales and service teams.
• Worked with all General Managers, General Sales Managers and all store management to ensure that as each staff members challenges came up I was able to adjust and get them back on track.
BOGUE AUTO SALES Morehead City, NC 2017-2018
Variable Operations Manager
Auto Group duties included but not limited to:
• Recruiting, interviewing and recommending for hire all sales and service candidates.
• Setting and implementing monthly sales and service goals.
• Holding training sessions for each store in group and individual one-on-one settings.
• Continued counseling and coaching throughout the month to increase each staff member to reach and exceed store and individual goals.
• Designed, structured and built a new service department for one of our stores complete from designing the work area, designing and implementing the service process to hiring and training the service personnel.
• Counseled the owners son on new and innovate ways to market dealerships to public. BILL WALSH AUTO GROUP Ottawa, IL 2015-2017
General Manager
• Oversee all daily operations of the dealership to ensure profitability was obtained.
• Revamped entire sales process and implemented a new sales and service plan to retain current sales and service personnel, recruiting and hiring new personnel and implementing new pricing and product marketing.
• Implemented new sales formulas including pay plans, bonus structures and customer services through the product delivery for all variable and fixed departments.
• Designed and implemented new ideas for marketing dealership to public including maximizing all forms of communication and their platforms.
ANDERSON AUTO GROUP Raleigh, NC 2013-2015
Corporate Finance Director
• Oversee all daily operations of the groups 6 stores’ finance teams.
• Developed and recommended additional pay plans to enhance product penetrations and gross profits.
• Developed and implemented new sales processes for finance teams to better enhance customer experience while generating additional gross profit.
• Worked closely with all stores upper management to continue educating finance teams on compliance and new sales techniques.
• Attended all owner monthly owner meetings and was held accountable for staff, production and overall status of each stores’ finance departments. KURTIS CHEVROLET Morehead City, NC 2011-2013
General Manager
• Oversee daily operations of variable and fixed departments to ensure profitability.
• Revamped entire sales process and implemented a new sales and service plan to retain current sales and service personnel, recruiting and hiring new personnel and implementing new pricing and product marketing.
• In addition to managing and leading the entire sales and service processes, sales, service and parts teams we revamped the finance department and hired new personnel.
• Implemented new sales focus on selling after-market products to customers.
• Increased penetration and customer satisfaction while increasing profits in all departments.
• Increased overall sales and service numbers throughout tenure. ADDITIONAL PROFESSIONAL EXPERIENCE
• Sales Manager, General Sales Manager, Finance and Insurance Manager/Producer, Sales Professional
• Teacher, Head Basketball Coach (High School and College) EDUCATION
• Illinois State University Normal, IL Bachelor of Science
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