OBJECTIVE

Senior Test Manager

PROFESSIONAL SUMMARY

Accomplished and results-driven manager with 15+ years of experience in leading high-performing testing teams and delivering exceptional software quality for diverse industries. Adept at designing and implementing comprehensive test strategies, plans, and cases, while ensuring seamless integration with development processes. Demonstrated success in managing large-scale projects and the use of extensive expertise in software testing.

KEY STRENGTHS

Exceptional Communicator • Quick and Continuous Learner • Strong Analytical Skills • Creativity Time Management • Technical Tools and Knowledge • Automation Proficiency • DevOps Awareness • Collaborator • Continuous Integration and Continuous Delivery

TECHNICAL PROFICIENCIES

Platforms: Microsoft Windows; Outlook, and Linux • Tools: Jira, Excl, and Python

CAREER EXPERIENCE

Systems Test Manager; Itron Inc., San Antonio, TX 2018 – Present

Spearhead team of 9+ test engineers to ensure seamless integration of international electric, gas, and water meters with Itron network, delivering accurate data to relevant utilities. Develop comprehensive test plans, coordinate with cross-functional teams, and ensure successful execution of test cases across various platforms and systems.

Lead team of 9 test engineers, including providing guidance, mentorship, and performance evaluations to ensure continuous growth and improvement.

oMonitor test results, identify defects, and maintain consistent coordination with development team to prioritize and resolve issues.

oSpearhead daily scrum meetings, proactively identifying and resolving blocking issues to maintain team productivity.

Led 9-person team responsible for testing Itron meters for 3rd Party meters, ensuring quality and efficiency throughout the process.

oDirected planning efforts for all 26 meters tested by the organization, coordinating across five teams in Global Test Organization to ensure proper allocation of resources.

oOptimized resource utilization by ensuring no over/under allocation of test individuals, resulting in increased efficiency and productivity.

Cisco Systems Inc., Austin, TX 1998 – 2018

Software Engineering Manager 2017 – 2018

Directed team of 10 engineers in developing and launching Cisco NGFW and ASA firewalls on Amazon Marketplace. Collaborated with Product Owner to prioritize stories and align product development with strategic goals. Oversaw hiring and career development for direct reports, nurturing talent and promoting growth.

Provided valuable insights during code reviews for both development and testing, enhancing overall code quality.

oConducted daily Agile stand-ups, retrospectives, and demos, maintaining transparency and accountability within the team.

oPartnered with 10+ QA personnel to establish test requirements, plans, and reporting, ensuring product quality.

Supported 2 Product Owners in crafting user stories, refining requirements for optimal results.

oStreamlined customer experiences by devising cloud formation templates for +faster and simpler firewall deployment.

Performed exceptionally well and earned multiple promotions at Cisco Systems Inc.

Software Engineering Manager 2015 –2017

Served as product owner and scrum master, fostering efficient team collaboration and project progression.

Collaborated with architect to generate stories that aligned with product delivery objectives.

oSupported 10+ QA personnel in devising testing setups, plans, and reports, ensuring thorough product evaluation.

Guided 10-person team of engineers in creating Data Exchange Client for Cisco Security Services Exchange's cloud-based solution.

oOffered constructive feedback during code reviews for both development and testing, enhancing overall code quality.

Software Engineering Manager 2013 –2015

Designed and developed tools to assist Cisco Technical Assistance Center (TAC) in troubleshooting ISR-G2 router version of CWS connector. Spearheaded Beta Test initiative for ISR-G2 Connector product, ensuring optimal performance.

Led diverse team of 3 offshore contractors to achieve on-time and on-budget project outcomes, demonstrating effective resource management.

Quality Systems Manager 2000 –2013

Directed quality team's operations for Cisco's Intrusion Detection System (IDS) and Intrusion Prevention Systems (IPS). Strategically positioned as quality representative for two significant security business unit projects, safeguarding product excellence.

ADDITIONAL EXPERIENCE

Quality Systems Engineer, Cisco Systems Inc., Austin, TX

Senior Computer Security Engineer; Air Force Information Warfare Center; San Antonio, TX.

EDUCATION

Bachelor of Science Degree, Electrical Engineering

oUniversity of Texas at San Antonio, San Antonio, TX.

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