Executive Assistant Office Manager

Lana R. Hill

Phone: 347-***-****

Email: ************@*****.***

Polished and professional Front Desk and Office Manager with over 10 years of experience ensuring that offices run smoothly and efficiently. Possess exceptional organizational skills; the ability to be resourceful and proactive; and effective at multitasking and time management.

PROFESSIONAL EXPERIENCE

Millx, Queens, NY

Personal / Executive Assistant January 2021 – May 2023

●Travel Arrangements International / Domestic

●Troubleshoot all tech support

●Manage all household duties; paying bills; cleaning; shopping; etc..

●Running errands

●Managed Calendar / Itinerary

●Driver

●House hold

●Managing Expenses / Bookkeeping

●Answering Phones

●Mail distribution

Wipro Limited, New York, NY

Office Manager/Executive Assistant September 2018 – August 2019

●Trained in using TKO staffing data entry program; I-9 compliance; E-Verify

●Onboarded new hires, closed out compliance assets for exiting employees

●Maintained a healthy clean for the office environment

●Managed all conference rooms schedules and assigned workstations for visiting employees

●Monitored all office inventory / supplies

●Provided or troubleshoot tech support for computers and phones

●Registered all Visitors

●Organized all corporate luncheons and events

●Created a tracking / distribution system for all US Wipro Employee ID Cards

●Assisted in Travel Arrangements and Transportation for executives

●Submitted work orders for office maintenance

●Created mailers and flyers for office events / Decorating Committee

●Provided a positive work environment that runs efficiently and effectively.

Bond Street Group, LLC., New York, NY

Office Manager/Executive Assistant February 2017 – October 2017

●Successfully managed and ensured that the office runs efficiently and effectively

●Served as the gatekeeper for 3 offices by managing the respective multi-line switchboards, responding to email correspondences and greeting all incoming guests and candidates

●Maintained the conference room calendar

●Onboarded all new hires and set up their office access, email, phone and computer

●Executive Assistant to the COO and Managing Director, responsible for managing their calendars, making travel arrangements and creating expense reports

●Monitored and ordered office supplies for all offices

●Submitted work orders for office maintenance

●Provided and/or arrange tech support for computers and phones

●Maintained logbooks for visitor arrivals

●Updated phone portal to ensure accurate phone assignments

●Trained in using TKO staffing data entry program; I-9 compliance; E-Verify and in performing background checks

Little Things, New York, NY

Receptionist May 2016 – November 2016

●Answered busy phones and directed inquiries

●Greeted all visitors

●Assisted Office Manager with the tracking and ordering of supplies

●Maintained the office’s Google calendar

●Planned and arranged special events

MTK Staffing, New York, NY

Receptionist/Office Manager January 2015 – May 2016

●Consulted at various clients including long term assignments at Traiana Finance and Innovative Data Finance

●Managed busy switchboards and directed calls

●Greeted all visitors

●Maintained office security by following safety procedures and controlling access by logging in guests and requesting visitor badges.

●Ordered office supplies and kept track of inventory

●Provided administrative support as needed

Proenza Schouler, New York, NY

Receptionist October 2013 – February 2015

●Monitored switchboard, answered inquiries and directed calls

●Greeted clients and guests

●Managed conference room scheduling

●Provided administrative support to Head Designers and CEO

●Made international and domestic travel arrangements

●Scheduled all meetings and conferences

●Ordered catering for all meetings

●Planned special events on and off location

●Processed office expenses utilizing Concur

●Kept stock of inventory and replenished office supplies

Hugo Boss, New York, NY

Senior Receptionist February 2006 – January 2011

●Monitored multi-line switchboard, answered inquiries and directed calls

●Greeted clients and guests

●Updated calendars and scheduled meetings

●Arranged car service for clients and executives

●Provided back-up support to the Executive Assistant to the CEO and CFO

●Entered invoices for transactions

●Organized sample sales and hired and trained temporary staff to assist

EDUCATION

Hunter College, New York, NY

Bachelor of Art in Media, Journalism and TV Production September 2011 – May 2016

SKILLS

●Microsoft Office

●Adobe Photoshop

●Adobe Illustrator

●Concur

●PLM, SAP, TKO

●Notary (New York)

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